SentiOne conversational AI platform & social listening tool

Platform
Listen

Social Listening

Automated Reports

Online Data Analytics

Crisis Prevention

All features

Automate

AI Bots - Chatbots and Voicebots

Bot Analytics

Bot Builder

Automated Tests

Advanced NLU

AI Customer Service Automation

Bot integrations

All features
Solutions
Case studies

AirHelp case study
How AirHelp reduced their response time by up to 65% with SentiOne React

Voicebot case study
How to achieve at least 23% call volume reduction

Social listening case study
By increasing their reach by 300%, Mobile Vikings achieved a 70% rise in sales

Marketing agency case study
How to increase ROAS with social listening data

Stor9 case study
How to increase influencer marketing ROI

Use cases

Find influencers
How to evaluate campaigns with online listening tools?

Increase brand awareness
How can social listening help you measure effectiveness?

Improve customer service
How to automate customer service and increase customer satisfaction?
Pricing
Resources
All resources

Discover informative ebooks and whitepapers on social listening and conversational AI

Social Listening 101
Find out what people say online with this step-by-step introduction to social listening

10 reasons for online listening
Discover new ways to increase your sales and improve brand image

Social media strategy guide
Improve your social media presence thanks to this practical guide

25 Tactics for Customer Lifecycle Marketing
Build brand advocacy with easy advice from marketing experts

Customer Service Automation Guide
Improve the efficiency of your online customer care

Chatbot Guide
First steps to customer support automation with conversational AI
Blog
AI Research
EU Projects
EU Projects

The SentiCognitiveServices Project
Product and brand image analysis automation

The SentiDeepFusion Project
Deep learning approach to automation of multilingual information extraction from colloquial texts for conversational interfaces and customer experience analytics

Log In

- Social Listening 101
  
  Read our beginner’s guide to getting actionable insights from in-depth social media analysis.
  Read now

- 10 reasons for online listening
  
  Discover new ways to increase your sales and improve brand image
  Read now

- Chatbot Guide
  
  First steps to customer support automation with conversational AI
  Read now

- All you need to know about online reputation management
  
  Our exhaustive guide reveals answers every question you ever had about online reputation management
  Read now

- The SentiOne Customer Service Automation Guide
  
  What is customer service automation? Why is it important? What are the benefits and cons of customer service automation?
  Read now

- Focus on the customer
  
  25 key tactics for customer lifecycle marketing
  Read now

- Voicebot guide
  
  All you need to know about voicebots – applications, benefits & best practices
  Read now

- Learn more about fake news, trolls, and other online issues
  
  Read our research “How to deal with online malicious behaviour?”
  Read now

- COVID-19 case study
  
  Online misinformation and the rise of conspiracy theories
  Read now

- Social media as a disinformation vector
  
  How social networks are being subverted to spread harmful disinformation
  Read now

- Social listening frequently asked questions
  
  Questions and answers
  Read now

- Chatbots, voicebots, and conversational AI frequently asked questions
  
  Questions and answers
  Read now

- Social listening glossary
  
  A glossary of terms to clarify the terminology used in social listening.
  Read now

- Customer service automation glossary
  
  A glossary of terms to clarify the terminology used in omnichannel customer service
  Read now

- Chatbots, voicebots, and conversational AI frequently asked questions
  
  A glossary of terms to clarify the terminology used in process automation with chatbots, voicebots and conversational AI
  Read now

You are two steps away from using AI in your business

What can you get with an AI-based online listening and customer service platform? Let us show you how our tool helps our clients in their daily business!

Book a demo