SentiOne conversational AI platform & social listening tool

Platform
Social Listening
Track online opinions and understand the needs of your audience

Online Data Analytics
Find the right insights and make data-driven decisions

Online Customer Service
Join online discussions and manage your brand’s online reputation

AI Support Assistant
Empower your customer service team and increase effectiveness

AI Bots - Chatbots and Voicebots
Exploit omnichannel client support and get competitive advantage

AI Customer Service Automation
Scale your processes and join the AI revolution

Social listening
Get free online insight and fuel your digital marketing with data!
Take platform tour
Solutions
Find influencers
How to evaluate campaigns with online listening tools?

Increase brand awareness
How can social listening help you measure effectiveness?

Improve customer service
How to automate customer service and increase customer satisfaction?

AirHelp case study
How AirHelp reduced their response time by up to 65% with SentiOne React

Voicebot case study
How to achieve at least 23% call volume reduction
Pricing
Resources
Blog

Help Centre

Social Listening 101
Find out what people say online with this step-by-step introduction to social listening

10 reasons for online listening
Discover new ways to increase your sales and improve brand image

Social media strategy guide
Improve your social media presence thanks to this practical guide

25 Tactics for Customer Lifecycle Marketing
Build brand advocacy with easy advice from marketing experts

Customer Service Automation Guide
Improve the efficiency of your online customer care

Chatbot Guide
First steps to customer support automation with conversational AI
Blog

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Your online insights in one place

Manage social media presence to build a strong brand

Tracking Trends with SentiOne – Home Office Case Study

Online Trends

Tracking Trends with SentiOne – Home Office Case Study

by Mathilda Hartnell 29 Mar 2021

Marketing strategies for April Fool’s Day – best practices & examples in 2021

All

Marketing strategies for April Fool’s Day – best practices & examples in 2021

by Agnieszka Uba 08 Apr 2021

SentiOne Social Media Digest – March 2021

Online Trends

SentiOne Social Media Digest – March 2021

by Mathilda Hartnell 06 Apr 2021

Tracking Trends with SentiOne – Home Office Case Study

Online Trends

Tracking Trends with SentiOne – Home Office Case Study

by Mathilda Hartnell 29 Mar 2021

New state-of-the-art intent detection model from SentiOne

AI Research

New state-of-the-art intent detection model from SentiOne

by Aleksander Obuchowski 29 Mar 2021

SentiOne Social Media Digest – February 2021

Online Trends

SentiOne Social Media Digest – February 2021

by Mathilda Hartnell 09 Mar 2021

Facebook and Australia – what’s going on?

All

Facebook and Australia – what’s going on?

by Mathilda Hartnell 01 Mar 2021

15 remote working tools worth your attention

Online Trends

15 remote working tools worth your attention

by Mathilda Hartnell 23 Feb 2021

Social listening and lead generation – the dynamic duo

Customer Engagement

Social listening and lead generation – the dynamic duo

by Mathilda Hartnell 08 Feb 2021

How Reddit manipulated GameStop stock for fun and profit

Online Trends

How Reddit manipulated GameStop stock for fun and profit

by Mathilda Hartnell 29 Jan 2021

The Rise and Spectacular Fall of Parler

Online Trends

The Rise and Spectacular Fall of Parler

by Mathilda Hartnell 19 Jan 2021

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