General Data Protection Regulation

SentiOne S.A. is an organization distinguished by many years of experience in providing services within the digital industry, which involve the processing of information, including personal data. Combined with the team’s competencies, particularly in the field of information security, this enables us to deliver services of high quality, tailored to the specific needs of our Clients.

Our daily operations are carried out by people who approach their tasks with passion and commitment. Our overarching goal is to continuously increase customer satisfaction and trust by delivering top-quality services, while also ensuring the company’s growth and enhancing employee satisfaction.

Thanks to the principles adopted at SentiOne:

✔️ we identify our clients’ requirements and carry out assigned tasks reliably and comprehensively;

✔️ we measure client satisfaction and implement improvements to increase it;

✔️ we cooperate with trusted and reliable suppliers, building long-term, partnership-based relationships;

✔️ we foster awareness among our staff of their responsibility for the quality of services and continuously develop their skills;

✔️ we constantly improve the effectiveness of our quality management and overall company operations.

By establishing this Policy, the Management Board declares its commitment to:

✔️ ensuring compliance with all applicable legal requirements, particularly in the field of information and personal data protection, including the GDPR – the EU General Data Protection Regulation;

✔️ striving for compliance with ISO standards through their implementation, in particular ISO/IEC 27001 concerning Information Security Management Systems, and ISO/IEC 42001 concerning Artificial Intelligence Management Systems;

✔️ maintaining the confidentiality, integrity, and availability of information;

✔️ minimizing the risk of data loss, equipment theft, and system intrusions by implementing appropriate physical, technical, and organizational safeguards, as well as up-to-date IT solutions;

✔️ implementing an incident management system to minimize the negative impact of security breaches.

SentiOne expresses the hope that maintaining an appropriate level of information security and personal data protection will contribute to ensuring the continuity and efficiency of business processes, building a positive image of the Company, and consistently strengthening its position in the digital services market.

The Information Security Policy of SentiOne S.A., along with other regulations in force at SentiOne concerning personal data protection and information security, has been presented to all members of the Management Board, employees, and collaborators. The document is publicly available to all interested parties and is applied throughout SentiOne.

SentiOne ensures compliance with applicable legal regulations and market standards, among others, through the following actions:

✔️ implementing a range of internal and external regulations to ensure that the information, including personal data, we store or process remains secure;

✔️ continuously enhancing the qualifications and knowledge of employees and collaborators, achieved through training and other educational and development initiatives;

✔️ appointing a Data Protection Officer, responsible for maintaining and supervising the information security and personal data protection system at SentiOne, as part of our commitment as a company that monitors data on a large scale.