All-in-one social listening, data analytics, and customer service automation suite

Listen

Social Listening & Analytics

Track online mentions and discover the opinions about your brand

Listen

Social Listening & Analytics

Track online mentions and discover the opinions about your brand

  • Up to 5 Projects
  • 12 months historical data
  • 5 Users
  • Unlimited Keywords
  • Unlimited Results
  • Sentiment Analysis
  • Email and Push Alerts
  • PDF Reports
  • Social Reach
  • Real-time Monitoring
  • Opinion Leaders
  • Gender Recognition
  • Mobile App
  • Chart Export
  • Tags
  • Anomalies
  • Unlimited Projects
  • 36 months of historical data
  • Unlimited Users
  • Unlimited Keywords
  • Unlimited Results
  • Sentiment Analysis
  • Email and Push Alerts
  • PDF Reports
  • Social Reach
  • Real-time Monitoring
  • Opinion Leaders
  • Gender Recognition
  • Mobile App
  • Charts & Data Export
  • Tags
  • Anomalies
  • Instant Replies
  • 5+ Million Sources
  • Historical Mentions
  • Sharable Result Analysis
  • Social Accounts Integration
  • Comparative Analysis
  • Online Communication Insights
  • Advanced Filtering
  • Audience Geolocation
  • Influence Score
  • Top Sources
  • Statement Auto-translation
  • Interactive Charts
  • Widget Personalisation
  • Advanced Queries
  • Dedicated Account Manager
  • Free Account Setup

React

Online Customer Service

Engage your customers across every communication channel – all in one tool!

  • Multichannel Integration
  • Customer Service on Social Channels
  • Online Contact Center
  • Instant Response
  • Supervisor Panel
  • Smart Automated Routing
  • Management of Customer Service KPIs
  • Customer Contact History
  • Response templates
  • Suggested AI Answers
  • Workflows Approvals
  • Thread Management
  • Custom Roles and Permissions
  • Personalised Workflows
  • Working Modes
  • Performance Reports (PDF, XLS)
  • Service Level Statistics
  • Real-time Metrics
  • Integration with Contact Center
  • Dedicated Account Management
  • Product Training

Automate

AI Conversational Bots

Increase customer satisfaction with next-generation chatbots and voicebots

  • Conversational AI
  • Seamless Omnichannel Integrations
  • Scalable Solutions
  • NLU Intention Recognition
  • On-premises and Cloud Solutions
  • Repetitive Process Automation
  • AI Chatbots
  • Multichannel Voicebots
  • AI Agent Assistant
  • Industry-agnostic System
  • Natural Language Processing Engine
  • Support for many Languages
  • Intuitive Bot-Building Interface
  • Automated Issue Resolution
  • Custom Dialog Flows
  • Redirecting to Human Agents
  • Inbound and Outbound Campaigns
  • Proactive AI Customer Service
  • Internal Knowledge Streamline
  • Performance Reports
  • Self-improving System
  • Full IT Support
  • Dedicated Account Manager
  • Custom Implementations
  • Up to 5 Projects
  • 12 months historical data
  • 5 Users
  • Unlimited Keywords
  • Unlimited Results
  • Sentiment Analysis
  • Email and Push Alerts
  • PDF Reports
  • Social Reach
  • Real-time Monitoring
  • Opinion Leaders
  • Gender Recognition
  • Mobile App
  • Chart Export
  • Tags
  • Anomalies
  • Unlimited Projects
  • 36 months of historical data
  • Unlimited Users
  • Unlimited Keywords
  • Unlimited Results
  • Sentiment Analysis
  • Email and Push Alerts
  • PDF Reports
  • Social Reach
  • Real-time Monitoring
  • Opinion Leaders
  • Gender Recognition
  • Mobile App
  • Charts & Data Export
  • Tags
  • Anomalies
  • Instant Replies
  • 5+ Million Sources
  • Historical Mentions
  • Sharable Result Analysis
  • Social Accounts Integration
  • Comparative Analysis
  • Online Communication Insights
  • Advanced Filtering
  • Audience Geolocation
  • Influence Score
  • Top Sources
  • Statement Auto-translation
  • Interactive Charts
  • Widget Personalisation
  • Advanced Queries
  • Dedicated Account Manager
  • Free Account Setup
  • Multichannel Integration
  • Customer Service on Social Channels
  • Online Contact Center
  • Instant Response
  • Supervisor Panel
  • Smart Automated Routing
  • Management of Customer Service KPIs
  • Customer Contact History
  • Response templates
  • Suggested AI Answers
  • Workflows Approvals
  • Thread Management
  • Custom Roles and Permissions
  • Personalised Workflows
  • Working Modes
  • Performance Reports (PDF, XLS)
  • Service Level Statistics
  • Real-time Metrics
  • Integration with Contact Center
  • Dedicated Account Management
  • Product Training
  • Conversational AI
  • Seamless Omnichannel Integrations
  • Scalable Solutions
  • NLU Intention Recognition
  • On-premises and Cloud Solutions
  • Repetitive Process Automation
  • AI Chatbots
  • Multichannel Voicebots
  • AI Agent Assistant
  • Industry-agnostic System
  • Natural Language Processing Engine
  • Support for many Languages
  • Intuitive Bot-Building Interface
  • Automated Issue Resolution
  • Custom Dialog Flows
  • Redirecting to Human Agents
  • Inbound and Outbound Campaigns
  • Proactive AI Customer Service
  • Internal Knowledge Streamline
  • Performance Reports
  • Self-improving System
  • Full IT Support
  • Dedicated Account Manager
  • Custom Implementations

Frequently Asked Questions

How can I test the SentiOne platform?

Please get in touch with us – once we know your needs, we’ll set up your account and walk you through the platform.

What are the payment options?

The easiest way to pay for your SentiOne plan is to do it by credit card or online bank transfer (PayLane). You can also make manual pay based on an invoice from us.

Is signing an agreement mandatory to use SentiOne?

There is no need of signing a cooperation agreement. The invoice system lets you pay for the service on a monthly basis.