Account Manager (LATAM)
We are looking for a Account Manager who will join our LATAM team. You will take care of new and existing clients and maintain long-term relationships with them.
Apply NowWhat You’ll Be Responsible For:
- Provide superior customer support via email and telephone
- Building and maintaining long-term relationships with customers and partners
- Take care of customer satisfaction by coming up with customer support content
- Expansion of activities in sales and account managing in LATAM
- Supporting and leading Marketing Activities
- Supporting and leading Market Research Projects
What You Need to Get the Job Done:
- Minimum 1-2 years of experience with Social Listening Tools (preferably Brandwatch, Talkwalker, Meltwater, Sprinklr, Social Studio, Radian6)
- Passion for working with the customers and being able to work independently and as part of a team in a fast-changing and fast-paced environment
- Experience in building and maintaining long-term relationships with customers over the phone directly and conducting presentations/trainings
- Excellent Spanish and English writing + spelling skills
Nice to have:
- Market Research Projects
- Sales experience
- Use-Case writing skills
- Knowledge about invoices and taxes in MXN
TRUST, OWNERSHIP, FREEDOM
Be prepared for work in a fun and extremely ambitious team. You can always count on support from both international and local colleagues for life.
OWN AI PRODUCTS
We create our own products using the latest technologies and keep up with the latest trends in the AI industry.
IMPACT
We believe in hiring great people and giving them space to use their knowledge and experience. You can be sure that your voice and all your ideas will be heard!
DEVELOPMENT & LEARNING OPPORTUNITIES
Our goal is to create tailored-made development paths for all our SentiTeam members – you will get one too! You can also join our SentiAcademy to learn new skills from talented peers.
INFORMAL ATMOSPHERE
We thrive within a flat structure and believe in a relaxed atmosphere and flexible working hours.
REMOTE WORK
Work from anywhere in the world.
GREAT TEAM!
Get ready to work in a fun and extremely ambitious team. You will always be able to count on the support of your colleagues, both international and local!
FLEXIBLE WORKING HOURS
We believe that a reasonably balanced schedule is the key to productivity. It doesn’t matter if you are an early bird or you get a lot done in the wee hours of the night.
HOLIDAYS & DAYS OFF
Everyone needs to recharge their batteries and get some rest. Regardless of the contract, you get paid days off.
Please respond with an up to date CV for further information by clicking on
Apply NowWe are offering an exciting and challenging position in a open and energetic company. This is an opportunity to be part of a great team, working responsibly and creatively. Varied tasks, flat hierarchies, open communication and a lot of freedom for personal development awaits you!
SentiOne is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, or physical ability.
We will carefully review your application, and if there will be a match, we will contact you as soon as possible. Otherwise, we will get back to you with the feedback as well. Please note that this process might take up to 2 weeks.
If you have any questions, feel free to contact us by LinkedIn, for an informal conversation.