Enterprise

Online is currently a must in terms of customer care. With our enterprise solutions you will set up your online and social media contact center smoothly.

Roles management

You can set multiple roles for your employees giving them various sets of privilleges in order to reflect your corporate hierarchy.

Team performance reports

Receive automated reports on your contact center performance including average time of requests handling or activities taken by various team members during the given timeframe.

Advanced queries

If you are a power user – you will be able to create queries based on advanced syntax.

_all:(sentione*) AND NOT (sourceURLDomain: sentione.com) OR (sourceURLDomain: sentione.pl) AND language: en

Data export

Export data in various formats for mutliple big data analysis purposes.

Extended support

Dedicated consultant and technical team will adjust our tool to any specific need of your organisation. If you don't have resources to set up your online contact center - we can take care of it too!