We are very satisfied with the implementation of chatbot in BNP Paribas. The quality of SentiOne’s technology and bot’s performance exceeded our expectations.
General Services Team Manager
Our voicebot picks up 100% of incoming calls on the hotline, works 24/7, has been adapted to our needs and automates up to 25% of calls on the KRUK SA call center.
Director of Telephone Customer Service
SentiOne enabled AirHelp to extend their customer service coverage, capture 100% of requests as well as reduce overall reaction time.
Head of Social Media Customer Service