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AirHelp case study
How AirHelp reduced their response time by up to 65% with SentiOne React

Social listening case study
By increasing their reach by 300%, Mobile Vikings achieved a 70% rise in sales

Vimec case study
How Vimec improved their sales process with a website chatbot achieving 4.5/5 NPS score

Alior Bank case study
Alior Bank voice bot handles nearly 100% of the call centre traffic

Voicebot case study
How to achieve at least 23% call volume reduction

Marketing agency case study
How to increase ROAS with social listening data

Stor9 case study
How to increase influencer marketing ROI

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Discover informative ebooks and whitepapers on social listening and conversational AI

Social Listening 101
Find out what people say online with this step-by-step introduction to social listening

10 reasons for online listening
Discover new ways to increase your sales and improve brand image

Social media strategy guide
Improve your social media presence thanks to this practical guide

25 Tactics for Customer Lifecycle Marketing
Build brand advocacy with easy advice from marketing experts

Customer Service Automation Guide
Improve the efficiency of your online customer care

Chatbot Guide
First steps to customer support automation with conversational AI
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The SentiCognitiveServices Project
Product and brand image analysis automation

The SentiDeepFusion Project
Deep learning approach to automation of multilingual information extraction from colloquial texts for conversational interfaces and customer experience analytics

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The most popular brands online - Social Index 2021

We have analysed millions of mentions about over 1,000 companies to discover customer trends and preferences. Here is a ranking of the most popular brands on the internet.

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Top brands in 2021

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Interested in similar analysis? See what your brand can gain from effective online brand monitoring and competitive analysis

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