An AI agent that works alongside you on SentiOne Automate
Viber knows the whole platform. It builds a new bot, finds an error, analyses conversations or makes changes, and you decide what goes to production.
Example: a fraud alert bot built from scratch
We asked Viber to build a voicebot for a bank from scratch. The bank is fictional, the requirements are real: the bot calls a customer after a suspicious card transaction, verifies their identity, reads out the transaction and blocks the card.
- 7
- API operations
- 20
- acceptance scenarios
- a dozen+
- turns in a single conversation
Time from the first document to a project imported into Automate
What Viber can do
Write what you need in plain language. Viber works directly on your project in Automate, together with your favourite AI agent: Claude Code, OpenAI Codex or GitHub Copilot.
A new bot from scratch
Build a bot that confirms patient appointments. The process description is attached.
Diagnose and fix errors
Customers hang up after the ID number question. Find the cause and fix it.
Analyse production conversations
Review last week's conversations. Where does the bot misunderstand customers most often?
Change a live bot
Add an option to change the delivery address and connect it to our API.
Viber doesn't replace bot designers. It makes them faster.
- Viber
- Reads the documents and the Automate documentation, builds conversation contexts, integrations, NLU and tests, validates the project and imports it into Automate.
- The expert, yours or from the SentiOne team
- Chooses the pattern and assumptions, trains the NLU, sets up API authorization, tests the bot on the platform and decides what goes to production.
How to start
Choose how you want to meet Viber. Either way, we work on your process, not on a ready-made example.
