Rakuten social media metrics - SentiCharts by SentiOne

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Rakuten

E-commerce

#18

940

2 213

0.62

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08/19 – 09/17

Rakuten

Shows the number of mentions a topic has received over time.

Date	Mentions
Aug 19, 2025	84
Aug 20, 2025	99
Aug 21, 2025	82
Aug 22, 2025	119
Aug 23, 2025	60
Aug 24, 2025	81
Aug 25, 2025	90
Aug 26, 2025	155
Aug 27, 2025	102
Aug 28, 2025	125
Aug 29, 2025	92
Aug 30, 2025	81
Aug 31, 2025	68
Sep 1, 2025	86
Sep 2, 2025	80
Sep 3, 2025	107
Sep 4, 2025	133
Sep 5, 2025	107
Sep 6, 2025	81
Sep 7, 2025	70
Sep 8, 2025	166
Sep 9, 2025	130
Sep 10, 2025	207
Sep 11, 2025	156
Sep 12, 2025	118
Sep 13, 2025	71
Sep 14, 2025	86
Sep 15, 2025	82
Sep 16, 2025	69
Sep 17, 2025	14

08/19 – 09/17

Rakuten

Shows all of the mentions divided by sentiment: positive, neutral, negative.

Sentiment	Mentions	Percent
positive	393	17.76%
negative	242	10.94%
neutral	1578	71.31%
total	2213	100%

08/19 – 09/17

Rakuten

Shows the ratio between source types for a given project. The source types are as follows: Facebook, Instagram, video, Twitter, blogs, websites, reviews, forums.

Source	Mentions	Percent
Blogs	56	1.87%
Forums	863	28.76%
Websites	724	24.13%
Instagram	86	2.87%
Facebook	28	0.93%
Reviews	27	0.9%
Twitter	1209	40.29%
TikTok	8	0.27%

08/19 – 09/17

Rakuten

Good. The result is 0.62.
Keep up the good work! The opinions about your brand are quite nice.

Shows the ratio of positive to negative statements in a given time period.

BHI
0.62

08/19 – 09/17

Rakuten

08/19 – 09/17

Rakuten

~ 1 m Total

~ 130 k Positive

~ 97 k Negative

~ 484 k Webpages

~ 925 k Social Media

Sources breakdown

~ 86 k Blogs

~ 60 k Forums

~ 186 k Websites

~ 61 k Instagram

~ 37 k Facebook

– Video

~ 151 k Reviews

~ 827 k Twitter

~ 1 k TikTok

Displays the reach of all results found within a given project, divided by sentiment and sources.

Sentiment	Reach
Positive	130216
Negative	97223
Total	1410562

Source	Reach
Webpages	483736
Social Media	925446
Total	1410562

Source	Reach
Blogs	86219
Forums	59619
Websites	186442
Instagram	61330
Facebook	36978
Video	–
Reviews	151456
Twitter	827138
TikTok	1000

08/19 – 09/17

Rakuten

~ 3 k Total

393 Positive

242 Negative

3%Down

4%Down

8%Up

Sources breakdown

56 Blogs

863 Forums

724 Websites

86 Instagram

28 Facebook

– Video

27 Reviews

~ 1 k Twitter

8 TikTok

An overview of all of the results found for a given project. Aside from showing the total number of mentions, their sentiment, and their source share, it shows how the results have shifted compared to the previous period. Sentiment detection is based on the proprietary algorithm provided by SentiOne.