Rakuten social media metrics - SentiCharts by SentiOne

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Rakuten

E-commerce

#16

936

2 101

0.67

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12/06 – 01/04

Rakuten

Shows the number of mentions a topic has received over time.

Date	Mentions
Dec 6, 2025	41
Dec 7, 2025	64
Dec 8, 2025	62
Dec 9, 2025	58
Dec 10, 2025	85
Dec 11, 2025	108
Dec 12, 2025	123
Dec 13, 2025	114
Dec 14, 2025	103
Dec 15, 2025	102
Dec 16, 2025	99
Dec 17, 2025	142
Dec 18, 2025	221
Dec 19, 2025	177
Dec 20, 2025	57
Dec 21, 2025	53
Dec 22, 2025	114
Dec 23, 2025	127
Dec 24, 2025	96
Dec 25, 2025	107
Dec 26, 2025	195
Dec 27, 2025	129
Dec 28, 2025	82
Dec 29, 2025	76
Dec 30, 2025	78
Dec 31, 2025	83
Jan 1, 2026	78
Jan 2, 2026	109
Jan 3, 2026	42
Jan 4, 2026	6

12/06 – 01/04

Rakuten

Shows all of the mentions divided by sentiment: positive, neutral, negative.

Sentiment	Mentions	Percent
positive	466	22.18%
negative	232	11.04%
neutral	1403	66.78%
total	2101	100%

12/06 – 01/04

Rakuten

Shows the ratio between source types for a given project. The source types are as follows: Facebook, Instagram, video, Twitter, blogs, websites, reviews, forums.

Source	Mentions	Percent
Blogs	79	2.7%
Forums	883	30.13%
Websites	747	25.49%
Instagram	56	1.91%
Facebook	39	1.33%
Reviews	16	0.55%
Twitter	1100	37.53%
TikTok	11	0.38%

12/06 – 01/04

Rakuten

Good. The result is 0.67.
Keep up the good work! The opinions about your brand are quite nice.

Shows the ratio of positive to negative statements in a given time period.

BHI
0.67

12/06 – 01/04

Rakuten

12/06 – 01/04

Rakuten

~ 2 m Total

~ 57 k Positive

~ 88 k Negative

~ 820 k Webpages

~ 1 m Social Media

Sources breakdown

~ 371 k Blogs

~ 57 k Forums

~ 291 k Websites

~ 44 k Instagram

~ 19 k Facebook

– Video

~ 101 k Reviews

~ 948 k Twitter

~ 5 k TikTok

Displays the reach of all results found within a given project, divided by sentiment and sources.

Sentiment	Reach
Positive	57378
Negative	88145
Total	1835394

Source	Reach
Webpages	819676
Social Media	1010625
Total	1835394

Source	Reach
Blogs	370706
Forums	56581
Websites	291312
Instagram	43759
Facebook	19353
Video	–
Reviews	101077
Twitter	947513
TikTok	5093

12/06 – 01/04

Rakuten

~ 3 k Total

466 Positive

232 Negative

27%Down

35%Down

149%Down

Sources breakdown

79 Blogs

883 Forums

747 Websites

56 Instagram

39 Facebook

– Video

16 Reviews

~ 1 k Twitter

11 TikTok

An overview of all of the results found for a given project. Aside from showing the total number of mentions, their sentiment, and their source share, it shows how the results have shifted compared to the previous period. Sentiment detection is based on the proprietary algorithm provided by SentiOne.