Rakuten social media metrics - SentiCharts by SentiOne

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Rakuten

E-commerce

#17

753

2 155

0.54

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10/25 – 11/23

Rakuten

Shows the number of mentions a topic has received over time.

Date	Mentions
Oct 25, 2025	38
Oct 26, 2025	76
Oct 27, 2025	101
Oct 28, 2025	95
Oct 29, 2025	86
Oct 30, 2025	77
Oct 31, 2025	82
Nov 1, 2025	43
Nov 2, 2025	49
Nov 3, 2025	63
Nov 4, 2025	54
Nov 5, 2025	68
Nov 6, 2025	151
Nov 7, 2025	108
Nov 8, 2025	90
Nov 9, 2025	64
Nov 10, 2025	195
Nov 11, 2025	153
Nov 12, 2025	174
Nov 13, 2025	197
Nov 14, 2025	113
Nov 15, 2025	71
Nov 16, 2025	61
Nov 17, 2025	80
Nov 18, 2025	77
Nov 19, 2025	76
Nov 20, 2025	117
Nov 21, 2025	131
Nov 22, 2025	86
Nov 23, 2025	4

10/25 – 11/23

Rakuten

Shows all of the mentions divided by sentiment: positive, neutral, negative.

Sentiment	Mentions	Percent
positive	413	19.16%
negative	354	16.43%
neutral	1388	64.41%
total	2155	100%

10/25 – 11/23

Rakuten

Shows the ratio between source types for a given project. The source types are as follows: Facebook, Instagram, video, Twitter, blogs, websites, reviews, forums.

Source	Mentions	Percent
Blogs	81	2.91%
Forums	1207	43.42%
Websites	533	19.17%
Instagram	48	1.73%
Facebook	79	2.84%
Reviews	26	0.94%
Twitter	790	28.42%
TikTok	16	0.58%

10/25 – 11/23

Rakuten

Mediocre. The result is 0.54.
You can do better. Analyse your mentions and improve your brand perception.

Shows the ratio of positive to negative statements in a given time period.

BHI
0.54

10/25 – 11/23

Rakuten

10/25 – 11/23

Rakuten

~ 3 m Total

~ 495 k Positive

~ 124 k Negative

~ 2 m Webpages

~ 924 k Social Media

Sources breakdown

~ 264 k Blogs

~ 97 k Forums

~ 2 m Websites

~ 27 k Instagram

~ 43 k Facebook

– Video

~ 114 k Reviews

~ 854 k Twitter

~ 467 k TikTok

Displays the reach of all results found within a given project, divided by sentiment and sources.

Sentiment	Reach
Positive	494684
Negative	123968
Total	3368022

Source	Reach
Webpages	1977266
Social Media	923993
Total	3368022

Source	Reach
Blogs	263862
Forums	96774
Websites	1502181
Instagram	27341
Facebook	42642
Video	–
Reviews	114449
Twitter	854010
TikTok	466763

10/25 – 11/23

Rakuten

~ 3 k Total

413 Positive

354 Negative

2%Up

29%Up

84%Up

Sources breakdown

81 Blogs

~ 1 k Forums

533 Websites

48 Instagram

79 Facebook

– Video

26 Reviews

790 Twitter

16 TikTok

An overview of all of the results found for a given project. Aside from showing the total number of mentions, their sentiment, and their source share, it shows how the results have shifted compared to the previous period. Sentiment detection is based on the proprietary algorithm provided by SentiOne.