Rakuten social media metrics - SentiCharts by SentiOne

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Rakuten

E-commerce

#17

1 040

1 961

0.82

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07/06 – 08/04

Rakuten

Shows the number of mentions a topic has received over time.

Date	Mentions
Jul 6, 2025	52
Jul 7, 2025	116
Jul 8, 2025	116
Jul 9, 2025	110
Jul 10, 2025	112
Jul 11, 2025	120
Jul 12, 2025	84
Jul 13, 2025	78
Jul 14, 2025	126
Jul 15, 2025	109
Jul 16, 2025	217
Jul 17, 2025	129
Jul 18, 2025	66
Jul 19, 2025	57
Jul 20, 2025	72
Jul 21, 2025	183
Jul 22, 2025	89
Jul 23, 2025	97
Jul 24, 2025	153
Jul 25, 2025	97
Jul 26, 2025	82
Jul 27, 2025	46
Jul 28, 2025	94
Jul 29, 2025	73
Jul 30, 2025	82
Jul 31, 2025	112
Aug 1, 2025	67
Aug 2, 2025	63
Aug 3, 2025	53
Aug 4, 2025	13

07/06 – 08/04

Rakuten

Shows all of the mentions divided by sentiment: positive, neutral, negative.

Sentiment	Mentions	Percent
positive	329	16.78%
negative	70	3.57%
neutral	1562	79.65%
total	1961	100%

07/06 – 08/04

Rakuten

Shows the ratio between source types for a given project. The source types are as follows: Facebook, Instagram, video, Twitter, blogs, websites, reviews, forums.

Source	Mentions	Percent
Blogs	63	2.2%
Forums	367	12.8%
Websites	823	28.7%
Instagram	53	1.85%
Facebook	56	1.95%
Reviews	31	1.08%
Twitter	1445	50.38%
TikTok	30	1.05%

07/06 – 08/04

Rakuten

Very good! The result is 0.82.
Nice job. People online think very well of your brand!

Shows the ratio of positive to negative statements in a given time period.

BHI
0.82

07/06 – 08/04

Rakuten

07/06 – 08/04

Rakuten

~ 4 m Total

~ 1 m Positive

~ 51 k Negative

~ 387 k Webpages

~ 4 m Social Media

Sources breakdown

~ 62 k Blogs

~ 17 k Forums

~ 234 k Websites

547 Instagram

~ 32 k Facebook

– Video

~ 73 k Reviews

~ 4 m Twitter

~ 13 k TikTok

Displays the reach of all results found within a given project, divided by sentiment and sources.

Sentiment	Reach
Positive	1192897
Negative	50572
Total	4458918

Source	Reach
Webpages	387397
Social Media	4058623
Total	4458918

Source	Reach
Blogs	62498
Forums	17230
Websites	234276
Instagram	547
Facebook	32076
Video	–
Reviews	73393
Twitter	4026000
TikTok	12898

07/06 – 08/04

Rakuten

~ 3 k Total

329 Positive

70 Negative

56%Down

49%Down

39%Down

Sources breakdown

63 Blogs

367 Forums

823 Websites

53 Instagram

56 Facebook

– Video

31 Reviews

~ 1 k Twitter

30 TikTok

An overview of all of the results found for a given project. Aside from showing the total number of mentions, their sentiment, and their source share, it shows how the results have shifted compared to the previous period. Sentiment detection is based on the proprietary algorithm provided by SentiOne.