Rakuten social media metrics - SentiCharts by SentiOne

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Rakuten

E-commerce

#19

651

1 556

0.63

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02/02 – 03/03

Rakuten

Shows the number of mentions a topic has received over time.

Date	Mentions
Feb 2, 2026	65
Feb 3, 2026	152
Feb 4, 2026	116
Feb 5, 2026	84
Feb 6, 2026	58
Feb 7, 2026	42
Feb 8, 2026	47
Feb 9, 2026	41
Feb 10, 2026	71
Feb 11, 2026	82
Feb 12, 2026	101
Feb 13, 2026	147
Feb 14, 2026	95
Feb 15, 2026	56
Feb 16, 2026	70
Feb 17, 2026	75
Feb 18, 2026	81
Feb 19, 2026	85
Feb 20, 2026	71
Feb 21, 2026	59
Feb 22, 2026	68
Feb 23, 2026	81
Feb 24, 2026	67
Feb 25, 2026	99
Feb 26, 2026	109
Feb 27, 2026	108
Feb 28, 2026	98
Mar 1, 2026	73
Mar 2, 2026	83
Mar 3, 2026	30

02/02 – 03/03

Rakuten

Shows all of the mentions divided by sentiment: positive, neutral, negative.

Sentiment	Mentions	Percent
positive	331	21.27%
negative	195	12.53%
neutral	1030	66.2%
total	1556	100%

02/02 – 03/03

Rakuten

Shows the ratio between source types for a given project. The source types are as follows: Facebook, Instagram, video, Twitter, blogs, websites, reviews, forums.

Source	Mentions	Percent
Blogs	93	3.85%
Forums	636	26.35%
Websites	761	31.52%
Instagram	42	1.74%
Facebook	21	0.87%
Video	1	0.04%
Reviews	10	0.41%
Twitter	847	35.09%
TikTok	3	0.12%

02/02 – 03/03

Rakuten

Good. The result is 0.63.
Keep up the good work! The opinions about your brand are quite nice.

Shows the ratio of positive to negative statements in a given time period.

BHI
0.63

02/02 – 03/03

Rakuten

02/02 – 03/03

Rakuten

~ 1 m Total

~ 180 k Positive

~ 46 k Negative

~ 466 k Webpages

~ 837 k Social Media

Sources breakdown

~ 192 k Blogs

~ 45 k Forums

~ 154 k Websites

~ 1 k Instagram

~ 40 k Facebook

~ 40 k Video

~ 75 k Reviews

~ 755 k Twitter

10 TikTok

Displays the reach of all results found within a given project, divided by sentiment and sources.

Sentiment	Reach
Positive	180027
Negative	45601
Total	1303454

Source	Reach
Webpages	466213
Social Media	836569
Total	1303454

Source	Reach
Blogs	192388
Forums	45034
Websites	153802
Instagram	1464
Facebook	40011
Video	40000
Reviews	74989
Twitter	755094
TikTok	10

02/02 – 03/03

Rakuten

~ 2 k Total

331 Positive

195 Negative

47%Down

52%Down

1%Up

Sources breakdown

93 Blogs

636 Forums

761 Websites

42 Instagram

21 Facebook

1 Video

10 Reviews

847 Twitter

3 TikTok

An overview of all of the results found for a given project. Aside from showing the total number of mentions, their sentiment, and their source share, it shows how the results have shifted compared to the previous period. Sentiment detection is based on the proprietary algorithm provided by SentiOne.