Rakuten social media metrics - SentiCharts by SentiOne

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Rakuten

E-commerce

#18

912

1 863

0.73

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01/13 – 02/11

Rakuten

Shows the number of mentions a topic has received over time.

Date	Mentions
Jan 13, 2026	100
Jan 14, 2026	97
Jan 15, 2026	130
Jan 16, 2026	97
Jan 17, 2026	107
Jan 18, 2026	106
Jan 19, 2026	143
Jan 20, 2026	290
Jan 21, 2026	230
Jan 22, 2026	177
Jan 23, 2026	153
Jan 24, 2026	116
Jan 25, 2026	125
Jan 26, 2026	125
Jan 27, 2026	98
Jan 28, 2026	72
Jan 29, 2026	106
Jan 30, 2026	86
Jan 31, 2026	96
Feb 1, 2026	88
Feb 2, 2026	62
Feb 3, 2026	115
Feb 4, 2026	91
Feb 5, 2026	75
Feb 6, 2026	52
Feb 7, 2026	39
Feb 8, 2026	45
Feb 9, 2026	34
Feb 10, 2026	47
Feb 11, 2026	20

01/13 – 02/11

Rakuten

Shows all of the mentions divided by sentiment: positive, neutral, negative.

Sentiment	Mentions	Percent
positive	456	24.48%
negative	165	8.86%
neutral	1242	66.67%
total	1863	100%

01/13 – 02/11

Rakuten

Shows the ratio between source types for a given project. The source types are as follows: Facebook, Instagram, video, Twitter, blogs, websites, reviews, forums.

Source	Mentions	Percent
Blogs	71	2.27%
Forums	476	15.25%
Websites	1187	38.02%
Instagram	36	1.15%
Facebook	42	1.35%
Video	1	0.03%
Reviews	7	0.22%
Twitter	1298	41.58%
TikTok	4	0.13%

01/13 – 02/11

Rakuten

Good. The result is 0.73.
Keep up the good work! The opinions about your brand are quite nice.

Shows the ratio of positive to negative statements in a given time period.

BHI
0.73

01/13 – 02/11

Rakuten

01/13 – 02/11

Rakuten

~ 1 m Total

~ 35 k Positive

~ 23 k Negative

~ 705 k Webpages

~ 641 k Social Media

Sources breakdown

~ 379 k Blogs

~ 33 k Forums

~ 253 k Websites

~ 27 k Instagram

~ 8 k Facebook

~ 80 k Video

~ 40 k Reviews

~ 526 k Twitter

~ 3 k TikTok

Displays the reach of all results found within a given project, divided by sentiment and sources.

Sentiment	Reach
Positive	35392
Negative	22982
Total	1346457

Source	Reach
Webpages	705149
Social Media	640745
Total	1346457

Source	Reach
Blogs	378976
Forums	33349
Websites	252824
Instagram	26790
Facebook	8069
Video	80000
Reviews	40000
Twitter	525886
TikTok	3000

01/13 – 02/11

Rakuten

~ 3 k Total

456 Positive

165 Negative

1%Down

5%Up

42%Down

Sources breakdown

71 Blogs

476 Forums

~ 1 k Websites

36 Instagram

42 Facebook

1 Video

7 Reviews

~ 1 k Twitter

4 TikTok

An overview of all of the results found for a given project. Aside from showing the total number of mentions, their sentiment, and their source share, it shows how the results have shifted compared to the previous period. Sentiment detection is based on the proprietary algorithm provided by SentiOne.