Rakuten social media metrics - SentiCharts by SentiOne

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Rakuten

E-commerce

#18

1 925

3 554

0.81

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11/21 – 12/20

Rakuten

Shows the number of mentions a topic has received over time.

Date	Mentions
Nov 21, 2024	174
Nov 22, 2024	182
Nov 23, 2024	95
Nov 24, 2024	122
Nov 25, 2024	188
Nov 26, 2024	168
Nov 27, 2024	172
Nov 28, 2024	162
Nov 29, 2024	250
Nov 30, 2024	128
Dec 1, 2024	147
Dec 2, 2024	224
Dec 3, 2024	173
Dec 4, 2024	151
Dec 5, 2024	167
Dec 6, 2024	173
Dec 7, 2024	120
Dec 8, 2024	129
Dec 9, 2024	149
Dec 10, 2024	180
Dec 11, 2024	157
Dec 12, 2024	188
Dec 13, 2024	167
Dec 14, 2024	77
Dec 15, 2024	103
Dec 16, 2024	103
Dec 17, 2024	213
Dec 18, 2024	172
Dec 19, 2024	145
Dec 20, 2024	12

11/21 – 12/20

Rakuten

Shows all of the mentions divided by sentiment: positive, neutral, negative.

Sentiment	Mentions	Percent
positive	928	26.11%
negative	211	5.94%
neutral	2415	67.95%
total	3554	100%

11/21 – 12/20

Rakuten

Shows the ratio between source types for a given project. The source types are as follows: Facebook, Instagram, video, Twitter, blogs, websites, reviews, forums.

Source	Mentions	Percent
Blogs	79	1.72%
Forums	192	4.18%
Websites	943	20.54%
Instagram	95	2.07%
Facebook	267	5.82%
Reviews	47	1.02%
Twitter	2956	64.39%
TikTok	12	0.26%

11/21 – 12/20

Rakuten

Very good! The result is 0.81.
Nice job. People online think very well of your brand!

Shows the ratio of positive to negative statements in a given time period.

BHI
0.81

11/21 – 12/20

Rakuten

11/21 – 12/20

Rakuten

~ 132 m Total

~ 2 m Positive

~ 167 k Negative

~ 792 k Webpages

~ 131 m Social Media

Sources breakdown

~ 163 k Blogs

~ 10 k Forums

~ 452 k Websites

~ 24 k Instagram

~ 49 k Facebook

– Video

~ 166 k Reviews

~ 131 m Twitter

~ 3 k TikTok

Displays the reach of all results found within a given project, divided by sentiment and sources.

Sentiment	Reach
Positive	1649713
Negative	166832
Total	132227084

Source	Reach
Webpages	791504
Social Media	131432477
Total	132227084

Source	Reach
Blogs	163197
Forums	10417
Websites	452209
Instagram	24361
Facebook	48619
Video	–
Reviews	165681
Twitter	131359497
TikTok	3103

11/21 – 12/20

Rakuten

~ 5 k Total

928 Positive

211 Negative

14%Up

50%Up

25%Up

Sources breakdown

79 Blogs

192 Forums

943 Websites

95 Instagram

267 Facebook

– Video

47 Reviews

~ 3 k Twitter

12 TikTok

An overview of all of the results found for a given project. Aside from showing the total number of mentions, their sentiment, and their source share, it shows how the results have shifted compared to the previous period. Sentiment detection is based on the proprietary algorithm provided by SentiOne.