Rakuten social media metrics - SentiCharts by SentiOne

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Rakuten

E-commerce

#17

1 051

2 339

0.65

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09/08 – 10/07

Rakuten

Shows the number of mentions a topic has received over time.

Date	Mentions
Sep 8, 2025	157
Sep 9, 2025	136
Sep 10, 2025	213
Sep 11, 2025	160
Sep 12, 2025	121
Sep 13, 2025	75
Sep 14, 2025	91
Sep 15, 2025	91
Sep 16, 2025	117
Sep 17, 2025	108
Sep 18, 2025	102
Sep 19, 2025	129
Sep 20, 2025	88
Sep 21, 2025	96
Sep 22, 2025	99
Sep 23, 2025	82
Sep 24, 2025	108
Sep 25, 2025	148
Sep 26, 2025	168
Sep 27, 2025	81
Sep 28, 2025	112
Sep 29, 2025	117
Sep 30, 2025	117
Oct 1, 2025	96
Oct 2, 2025	83
Oct 3, 2025	75
Oct 4, 2025	127
Oct 5, 2025	66
Oct 6, 2025	90
Oct 7, 2025	33

09/08 – 10/07

Rakuten

Shows all of the mentions divided by sentiment: positive, neutral, negative.

Sentiment	Mentions	Percent
positive	383	16.37%
negative	207	8.85%
neutral	1749	74.78%
total	2339	100%

09/08 – 10/07

Rakuten

Shows the ratio between source types for a given project. The source types are as follows: Facebook, Instagram, video, Twitter, blogs, websites, reviews, forums.

Source	Mentions	Percent
Blogs	76	2.31%
Forums	752	22.88%
Websites	861	26.2%
Instagram	107	3.26%
Facebook	13	0.4%
Reviews	31	0.94%
Twitter	1431	43.55%
TikTok	15	0.46%

09/08 – 10/07

Rakuten

Good. The result is 0.65.
Keep up the good work! The opinions about your brand are quite nice.

Shows the ratio of positive to negative statements in a given time period.

BHI
0.65

09/08 – 10/07

Rakuten

09/08 – 10/07

Rakuten

~ 3 m Total

~ 139 k Positive

~ 85 k Negative

~ 2 m Webpages

~ 895 k Social Media

Sources breakdown

~ 99 k Blogs

~ 56 k Forums

~ 1 m Websites

~ 50 k Instagram

~ 1 k Facebook

– Video

~ 118 k Reviews

~ 843 k Twitter

~ 3 k TikTok

Displays the reach of all results found within a given project, divided by sentiment and sources.

Sentiment	Reach
Positive	139433
Negative	85353
Total	2521816

Source	Reach
Webpages	1624074
Social Media	894694
Total	2521816

Source	Reach
Blogs	98643
Forums	56165
Websites	1350864
Instagram	50422
Facebook	1139
Video	–
Reviews	118402
Twitter	843133
TikTok	3048

09/08 – 10/07

Rakuten

~ 3 k Total

383 Positive

207 Negative

13%Up

2%Down

27%Down

Sources breakdown

76 Blogs

752 Forums

861 Websites

107 Instagram

13 Facebook

– Video

31 Reviews

~ 1 k Twitter

15 TikTok

An overview of all of the results found for a given project. Aside from showing the total number of mentions, their sentiment, and their source share, it shows how the results have shifted compared to the previous period. Sentiment detection is based on the proprietary algorithm provided by SentiOne.