Citibank social media metrics - SentiCharts by SentiOne

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Citibank

Finance & banking

#28

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11/14 – 12/13

Citibank

Shows the number of mentions a topic has received over time.

Date	Mentions
Nov 14, 2025	104
Nov 15, 2025	41
Nov 16, 2025	53
Nov 17, 2025	133
Nov 18, 2025	49
Nov 19, 2025	107
Nov 20, 2025	150
Nov 21, 2025	109
Nov 22, 2025	67
Nov 23, 2025	60
Nov 24, 2025	63
Nov 25, 2025	39
Nov 26, 2025	68
Nov 27, 2025	52
Nov 28, 2025	24
Nov 29, 2025	27
Nov 30, 2025	16
Dec 1, 2025	41
Dec 2, 2025	56
Dec 3, 2025	45
Dec 4, 2025	41
Dec 5, 2025	33
Dec 6, 2025	13
Dec 7, 2025	15
Dec 8, 2025	30
Dec 9, 2025	27
Dec 10, 2025	69
Dec 11, 2025	87
Dec 12, 2025	80
Dec 13, 2025	2

11/14 – 12/13

Citibank

Shows all of the mentions divided by sentiment: positive, neutral, negative.

Sentiment	Mentions	Percent
positive	33	2.69%
negative	354	28.85%
neutral	840	68.46%
total	1227	100%

11/14 – 12/13

Citibank

Shows the ratio between source types for a given project. The source types are as follows: Facebook, Instagram, video, Twitter, blogs, websites, reviews, forums.

Source	Mentions	Percent
Blogs	16	0.94%
Forums	26	1.53%
Websites	479	28.16%
Instagram	31	1.82%
Facebook	36	2.12%
Reviews	3	0.18%
Twitter	1099	64.61%
TikTok	11	0.65%

11/14 – 12/13

Citibank

Bad. The result is 0.09.
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Shows the ratio of positive to negative statements in a given time period.

BHI
0.09

11/14 – 12/13

Citibank

11/14 – 12/13

Citibank

~ 3 m Total

~ 6 k Positive

~ 40 k Negative

~ 2 m Webpages

~ 741 k Social Media

Sources breakdown

~ 99 k Blogs

~ 2 k Forums

~ 2 m Websites

~ 5 k Instagram

~ 21 k Facebook

– Video

~ 10 k Reviews

~ 715 k Twitter

~ 3 k TikTok

Displays the reach of all results found within a given project, divided by sentiment and sources.

Sentiment	Reach
Positive	6478
Negative	39559
Total	2529719

Source	Reach
Webpages	1781854
Social Media	740797
Total	2529719

Source	Reach
Blogs	99199
Forums	1686
Websites	1670969
Instagram	4609
Facebook	21462
Video	–
Reviews	10000
Twitter	714726
TikTok	3441

11/14 – 12/13

Citibank

~ 2 k Total

33 Positive

354 Negative

47%Down

12%Down

8%Down

Sources breakdown

16 Blogs

26 Forums

479 Websites

31 Instagram

36 Facebook

– Video

3 Reviews

~ 1 k Twitter

11 TikTok

An overview of all of the results found for a given project. Aside from showing the total number of mentions, their sentiment, and their source share, it shows how the results have shifted compared to the previous period. Sentiment detection is based on the proprietary algorithm provided by SentiOne.