Citibank social media metrics - SentiCharts by SentiOne

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Citibank

Finance & banking

#19

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05/02 – 05/31

Citibank

Shows the number of mentions a topic has received over time.

Date	Mentions
May 2, 2025	108
May 3, 2025	108
May 4, 2025	65
May 5, 2025	234
May 6, 2025	105
May 7, 2025	211
May 8, 2025	221
May 9, 2025	224
May 10, 2025	68
May 11, 2025	71
May 12, 2025	119
May 13, 2025	142
May 14, 2025	167
May 15, 2025	114
May 16, 2025	148
May 17, 2025	71
May 18, 2025	69
May 19, 2025	161
May 20, 2025	195
May 21, 2025	145
May 22, 2025	170
May 23, 2025	167
May 24, 2025	93
May 25, 2025	85
May 26, 2025	82
May 27, 2025	107
May 28, 2025	123
May 29, 2025	133
May 30, 2025	123
May 31, 2025	13

05/02 – 05/31

Citibank

Shows all of the mentions divided by sentiment: positive, neutral, negative.

Sentiment	Mentions	Percent
positive	74	2.55%
negative	647	22.26%
neutral	2186	75.2%
total	2907	100%

05/02 – 05/31

Citibank

Shows the ratio between source types for a given project. The source types are as follows: Facebook, Instagram, video, Twitter, blogs, websites, reviews, forums.

Source	Mentions	Percent
Blogs	19	0.49%
Forums	32	0.83%
Websites	917	23.87%
Instagram	89	2.32%
Facebook	57	1.48%
Video	1	0.03%
Reviews	3	0.08%
Twitter	2704	70.38%
TikTok	20	0.52%

05/02 – 05/31

Citibank

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Shows the ratio of positive to negative statements in a given time period.

BHI
0.10

05/02 – 05/31

Citibank

05/02 – 05/31

Citibank

~ 41 m Total

~ 2 m Positive

~ 2 m Negative

~ 1 m Webpages

~ 40 m Social Media

Sources breakdown

~ 141 k Blogs

~ 2 k Forums

~ 877 k Websites

~ 1 m Instagram

~ 36 k Facebook

10 Video

~ 6 k Reviews

~ 39 m Twitter

52 TikTok

Displays the reach of all results found within a given project, divided by sentiment and sources.

Sentiment	Reach
Positive	2297286
Negative	2374747
Total	40646772

Source	Reach
Webpages	1026299
Social Media	39620188
Total	40646772

Source	Reach
Blogs	141158
Forums	1686
Websites	877455
Instagram	1074298
Facebook	36293
Video	10
Reviews	6000
Twitter	38509587
TikTok	52

05/02 – 05/31

Citibank

~ 4 k Total

74 Positive

647 Negative

14%Down

5%Down

32%Down

Sources breakdown

19 Blogs

32 Forums

917 Websites

89 Instagram

57 Facebook

1 Video

3 Reviews

~ 3 k Twitter

20 TikTok

An overview of all of the results found for a given project. Aside from showing the total number of mentions, their sentiment, and their source share, it shows how the results have shifted compared to the previous period. Sentiment detection is based on the proprietary algorithm provided by SentiOne.