Citibank social media metrics - SentiCharts by SentiOne

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Citibank

Finance & banking

#22

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1 435

0.09

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12/06 – 01/04

Citibank

Shows the number of mentions a topic has received over time.

Date	Mentions
Dec 6, 2025	13
Dec 7, 2025	16
Dec 8, 2025	34
Dec 9, 2025	27
Dec 10, 2025	73
Dec 11, 2025	100
Dec 12, 2025	122
Dec 13, 2025	63
Dec 14, 2025	19
Dec 15, 2025	162
Dec 16, 2025	87
Dec 17, 2025	75
Dec 18, 2025	72
Dec 19, 2025	37
Dec 20, 2025	52
Dec 21, 2025	44
Dec 22, 2025	54
Dec 23, 2025	97
Dec 24, 2025	54
Dec 25, 2025	40
Dec 26, 2025	59
Dec 27, 2025	45
Dec 28, 2025	60
Dec 29, 2025	158
Dec 30, 2025	127
Dec 31, 2025	80
Jan 1, 2026	80
Jan 2, 2026	100
Jan 3, 2026	26
Jan 4, 2026	4

12/06 – 01/04

Citibank

Shows all of the mentions divided by sentiment: positive, neutral, negative.

Sentiment	Mentions	Percent
positive	34	2.37%
negative	333	23.21%
neutral	1068	74.43%
total	1435	100%

12/06 – 01/04

Citibank

Shows the ratio between source types for a given project. The source types are as follows: Facebook, Instagram, video, Twitter, blogs, websites, reviews, forums.

Source	Mentions	Percent
Blogs	15	0.76%
Forums	30	1.52%
Websites	543	27.42%
Instagram	59	2.98%
Facebook	34	1.72%
Reviews	7	0.35%
Twitter	1277	64.49%
TikTok	15	0.76%

12/06 – 01/04

Citibank

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Shows the ratio of positive to negative statements in a given time period.

BHI
0.09

12/06 – 01/04

Citibank

12/06 – 01/04

Citibank

~ 8 m Total

~ 49 k Positive

~ 762 k Negative

~ 533 k Webpages

~ 7 m Social Media

Sources breakdown

~ 71 k Blogs

~ 2 k Forums

~ 410 k Websites

~ 5 k Instagram

~ 390 k Facebook

– Video

~ 50 k Reviews

~ 7 m Twitter

~ 3 k TikTok

Displays the reach of all results found within a given project, divided by sentiment and sources.

Sentiment	Reach
Positive	48716
Negative	762020
Total	7536102

Source	Reach
Webpages	533079
Social Media	7004798
Total	7536102

Source	Reach
Blogs	71175
Forums	2002
Websites	409902
Instagram	4579
Facebook	390160
Video	–
Reviews	50000
Twitter	6610059
TikTok	3008

12/06 – 01/04

Citibank

~ 2 k Total

34 Positive

333 Negative

1%Up

10%Up

25%Down

Sources breakdown

15 Blogs

30 Forums

543 Websites

59 Instagram

34 Facebook

– Video

7 Reviews

~ 1 k Twitter

15 TikTok

An overview of all of the results found for a given project. Aside from showing the total number of mentions, their sentiment, and their source share, it shows how the results have shifted compared to the previous period. Sentiment detection is based on the proprietary algorithm provided by SentiOne.