Citibank social media metrics - SentiCharts by SentiOne

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Citibank

Finance & banking

#22

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1 692

0.07

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01/14 – 02/12

Citibank

Shows the number of mentions a topic has received over time.

Date	Mentions
Jan 14, 2026	88
Jan 15, 2026	133
Jan 16, 2026	91
Jan 17, 2026	62
Jan 18, 2026	82
Jan 19, 2026	132
Jan 20, 2026	79
Jan 21, 2026	123
Jan 22, 2026	109
Jan 23, 2026	91
Jan 24, 2026	38
Jan 25, 2026	15
Jan 26, 2026	32
Jan 27, 2026	119
Jan 28, 2026	75
Jan 29, 2026	49
Jan 30, 2026	113
Jan 31, 2026	65
Feb 1, 2026	38
Feb 2, 2026	113
Feb 3, 2026	132
Feb 4, 2026	79
Feb 5, 2026	72
Feb 6, 2026	92
Feb 7, 2026	63
Feb 8, 2026	28
Feb 9, 2026	100
Feb 10, 2026	93
Feb 11, 2026	51
Feb 12, 2026	5

01/14 – 02/12

Citibank

Shows all of the mentions divided by sentiment: positive, neutral, negative.

Sentiment	Mentions	Percent
positive	27	1.6%
negative	370	21.87%
neutral	1295	76.54%
total	1692	100%

01/14 – 02/12

Citibank

Shows the ratio between source types for a given project. The source types are as follows: Facebook, Instagram, video, Twitter, blogs, websites, reviews, forums.

Source	Mentions	Percent
Blogs	24	1.02%
Forums	35	1.48%
Websites	654	27.69%
Instagram	54	2.29%
Facebook	37	1.57%
Video	1	0.04%
Twitter	1550	65.62%
TikTok	7	0.3%

01/14 – 02/12

Citibank

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Shows the ratio of positive to negative statements in a given time period.

BHI
0.07

01/14 – 02/12

Citibank

01/14 – 02/12

Citibank

~ 2 m Total

~ 5 k Positive

~ 202 k Negative

~ 636 k Webpages

~ 2 m Social Media

Sources breakdown

~ 102 k Blogs

~ 3 k Forums

~ 530 k Websites

~ 2 k Instagram

~ 17 k Facebook

~ 30 k Video

– Reviews

~ 2 m Twitter

10 TikTok

Displays the reach of all results found within a given project, divided by sentiment and sources.

Sentiment	Reach
Positive	5359
Negative	201707
Total	2367225

Source	Reach
Webpages	635587
Social Media	1732350
Total	2367225

Source	Reach
Blogs	102306
Forums	2805
Websites	530476
Instagram	2485
Facebook	17343
Video	30000
Reviews	–
Twitter	1682522
TikTok	10

01/14 – 02/12

Citibank

~ 2 k Total

27 Positive

370 Negative

5%Down

19%Down

Sources breakdown

24 Blogs

35 Forums

654 Websites

54 Instagram

37 Facebook

1 Video

– Reviews

~ 2 k Twitter

7 TikTok

An overview of all of the results found for a given project. Aside from showing the total number of mentions, their sentiment, and their source share, it shows how the results have shifted compared to the previous period. Sentiment detection is based on the proprietary algorithm provided by SentiOne.