Citibank social media metrics - SentiCharts by SentiOne

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Citibank

Finance & banking

#21

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09/29 – 10/28

Citibank

Shows the number of mentions a topic has received over time.

Date	Mentions
Sep 29, 2025	79
Sep 30, 2025	126
Oct 1, 2025	192
Oct 2, 2025	103
Oct 3, 2025	96
Oct 4, 2025	89
Oct 5, 2025	45
Oct 6, 2025	106
Oct 7, 2025	59
Oct 8, 2025	153
Oct 9, 2025	81
Oct 10, 2025	64
Oct 11, 2025	61
Oct 12, 2025	26
Oct 13, 2025	140
Oct 14, 2025	213
Oct 15, 2025	113
Oct 16, 2025	80
Oct 17, 2025	130
Oct 18, 2025	45
Oct 19, 2025	55
Oct 20, 2025	109
Oct 21, 2025	75
Oct 22, 2025	127
Oct 23, 2025	100
Oct 24, 2025	91
Oct 25, 2025	24
Oct 26, 2025	22
Oct 27, 2025	31
Oct 28, 2025	1

09/29 – 10/28

Citibank

Shows all of the mentions divided by sentiment: positive, neutral, negative.

Sentiment	Mentions	Percent
positive	43	2.47%
negative	390	22.38%
neutral	1310	75.16%
total	1743	100%

09/29 – 10/28

Citibank

Shows the ratio between source types for a given project. The source types are as follows: Facebook, Instagram, video, Twitter, blogs, websites, reviews, forums.

Source	Mentions	Percent
Blogs	28	1.06%
Forums	57	2.16%
Websites	870	33%
Instagram	62	2.35%
Facebook	101	3.83%
Reviews	5	0.19%
Twitter	1510	57.28%
TikTok	3	0.11%

09/29 – 10/28

Citibank

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Shows the ratio of positive to negative statements in a given time period.

BHI
0.10

09/29 – 10/28

Citibank

09/29 – 10/28

Citibank

~ 10 m Total

~ 37 k Positive

~ 283 k Negative

~ 5 m Webpages

~ 5 m Social Media

Sources breakdown

~ 327 k Blogs

~ 4 k Forums

~ 5 m Websites

~ 9 k Instagram

~ 55 k Facebook

– Video

~ 20 k Reviews

~ 5 m Twitter

300 TikTok

Displays the reach of all results found within a given project, divided by sentiment and sources.

Sentiment	Reach
Positive	37211
Negative	283301
Total	10335589

Source	Reach
Webpages	5104992
Social Media	5232910
Total	10335589

Source	Reach
Blogs	327379
Forums	3765
Websites	4753848
Instagram	9033
Facebook	55133
Video	–
Reviews	20000
Twitter	5168744
TikTok	300

09/29 – 10/28

Citibank

~ 3 k Total

43 Positive

390 Negative

29%Down

72%Down

68%Down

Sources breakdown

28 Blogs

57 Forums

870 Websites

62 Instagram

101 Facebook

– Video

5 Reviews

~ 2 k Twitter

3 TikTok

An overview of all of the results found for a given project. Aside from showing the total number of mentions, their sentiment, and their source share, it shows how the results have shifted compared to the previous period. Sentiment detection is based on the proprietary algorithm provided by SentiOne.