Citibank social media metrics - SentiCharts by SentiOne

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Citibank

Finance & banking

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04/09 – 05/08

Citibank

Shows the number of mentions a topic has received over time.

Date	Mentions
Apr 9, 2025	139
Apr 10, 2025	195
Apr 11, 2025	157
Apr 12, 2025	81
Apr 13, 2025	80
Apr 14, 2025	130
Apr 15, 2025	172
Apr 16, 2025	296
Apr 17, 2025	245
Apr 18, 2025	152
Apr 19, 2025	53
Apr 20, 2025	67
Apr 21, 2025	69
Apr 22, 2025	142
Apr 23, 2025	152
Apr 24, 2025	180
Apr 25, 2025	246
Apr 26, 2025	96
Apr 27, 2025	85
Apr 28, 2025	84
Apr 29, 2025	345
Apr 30, 2025	232
May 1, 2025	134
May 2, 2025	115
May 3, 2025	107
May 4, 2025	65
May 5, 2025	234
May 6, 2025	100
May 7, 2025	206
May 8, 2025	68

04/09 – 05/08

Citibank

Shows all of the mentions divided by sentiment: positive, neutral, negative.

Sentiment	Mentions	Percent
positive	90	2.62%
negative	835	24.27%
neutral	2516	73.12%
total	3441	100%

04/09 – 05/08

Citibank

Shows the ratio between source types for a given project. The source types are as follows: Facebook, Instagram, video, Twitter, blogs, websites, reviews, forums.

Source	Mentions	Percent
Blogs	31	0.7%
Forums	31	0.7%
Websites	959	21.66%
Instagram	92	2.08%
Facebook	97	2.19%
Video	2	0.05%
Reviews	6	0.14%
Twitter	3190	72.06%
TikTok	19	0.43%

04/09 – 05/08

Citibank

Bad. The result is 0.10.
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Shows the ratio of positive to negative statements in a given time period.

BHI
0.10

04/09 – 05/08

Citibank

04/09 – 05/08

Citibank

~ 96 m Total

~ 3 m Positive

~ 15 m Negative

~ 1 m Webpages

~ 95 m Social Media

Sources breakdown

~ 70 k Blogs

~ 2 k Forums

~ 933 k Websites

~ 507 k Instagram

~ 63 k Facebook

10 Video

~ 30 k Reviews

~ 95 m Twitter

~ 38 k TikTok

Displays the reach of all results found within a given project, divided by sentiment and sources.

Sentiment	Reach
Positive	3344547
Negative	15238245
Total	96194125

Source	Reach
Webpages	1034517
Social Media	95124453
Total	96194125

Source	Reach
Blogs	69700
Forums	1850
Websites	932967
Instagram	506695
Facebook	62614
Video	10
Reviews	30000
Twitter	94555134
TikTok	38455

04/09 – 05/08

Citibank

~ 4 k Total

90 Positive

835 Negative

39%Down

53%Down

27%Down

Sources breakdown

31 Blogs

31 Forums

959 Websites

92 Instagram

97 Facebook

2 Video

6 Reviews

~ 3 k Twitter

19 TikTok

An overview of all of the results found for a given project. Aside from showing the total number of mentions, their sentiment, and their source share, it shows how the results have shifted compared to the previous period. Sentiment detection is based on the proprietary algorithm provided by SentiOne.