Citibank social media metrics - SentiCharts by SentiOne

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Citibank

Finance & banking

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02/02 – 03/03

Citibank

Shows the number of mentions a topic has received over time.

Date	Mentions
Feb 2, 2026	107
Feb 3, 2026	133
Feb 4, 2026	81
Feb 5, 2026	78
Feb 6, 2026	99
Feb 7, 2026	63
Feb 8, 2026	28
Feb 9, 2026	105
Feb 10, 2026	97
Feb 11, 2026	57
Feb 12, 2026	48
Feb 13, 2026	60
Feb 14, 2026	55
Feb 15, 2026	26
Feb 16, 2026	57
Feb 17, 2026	87
Feb 18, 2026	87
Feb 19, 2026	82
Feb 20, 2026	72
Feb 21, 2026	103
Feb 22, 2026	57
Feb 23, 2026	89
Feb 24, 2026	140
Feb 25, 2026	76
Feb 26, 2026	146
Feb 27, 2026	137
Feb 28, 2026	99
Mar 1, 2026	63
Mar 2, 2026	72
Mar 3, 2026	43

02/02 – 03/03

Citibank

Shows all of the mentions divided by sentiment: positive, neutral, negative.

Sentiment	Mentions	Percent
positive	31	1.8%
negative	345	20.06%
neutral	1344	78.14%
total	1720	100%

02/02 – 03/03

Citibank

Shows the ratio between source types for a given project. The source types are as follows: Facebook, Instagram, video, Twitter, blogs, websites, reviews, forums.

Source	Mentions	Percent
Blogs	31	1.27%
Forums	28	1.14%
Websites	699	28.57%
Instagram	14	0.57%
Facebook	34	1.39%
Video	1	0.04%
Reviews	15	0.61%
Twitter	1623	66.33%
TikTok	2	0.08%

02/02 – 03/03

Citibank

Bad. The result is 0.08.
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Shows the ratio of positive to negative statements in a given time period.

BHI
0.08

02/02 – 03/03

Citibank

02/02 – 03/03

Citibank

~ 4 m Total

~ 16 k Positive

~ 157 k Negative

~ 1 m Webpages

~ 3 m Social Media

Sources breakdown

~ 175 k Blogs

~ 2 k Forums

~ 1 m Websites

~ 186 k Instagram

~ 16 k Facebook

~ 30 k Video

~ 86 k Reviews

~ 2 m Twitter

10 TikTok

Displays the reach of all results found within a given project, divided by sentiment and sources.

Sentiment	Reach
Positive	16377
Negative	157140
Total	4175689

Source	Reach
Webpages	1446928
Social Media	2729489
Total	4175689

Source	Reach
Blogs	175378
Forums	2244
Websites	1182915
Instagram	186316
Facebook	15760
Video	30000
Reviews	86391
Twitter	2497413
TikTok	10

02/02 – 03/03

Citibank

~ 2 k Total

31 Positive

345 Negative

8%Down

7%Up

32%Down

Sources breakdown

31 Blogs

28 Forums

699 Websites

14 Instagram

34 Facebook

1 Video

15 Reviews

~ 2 k Twitter

2 TikTok

An overview of all of the results found for a given project. Aside from showing the total number of mentions, their sentiment, and their source share, it shows how the results have shifted compared to the previous period. Sentiment detection is based on the proprietary algorithm provided by SentiOne.