SentiOne conversational AI platform & social listening tool

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Automate

AI Bots - Chatbots and Voicebots

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Solutions
Case studies

AirHelp case study
How AirHelp reduced their response time by up to 65% with SentiOne React

Social listening case study
By increasing their reach by 300%, Mobile Vikings achieved a 70% rise in sales

Vimec case study
How Vimec improved their sales process with a website chatbot achieving 4.5/5 NPS score

Alior Bank case study
Alior Bank voice bot handles nearly 100% of the call centre traffic

Voicebot case study
How to achieve at least 23% call volume reduction

Marketing agency case study
How to increase ROAS with social listening data

Stor9 case study
How to increase influencer marketing ROI

Use cases

Find influencers
How to evaluate campaigns with online listening tools?

Increase brand awareness
How can social listening help you measure effectiveness?

Improve customer service
How to automate customer service and increase customer satisfaction?
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Resources
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Discover informative ebooks and whitepapers on social listening and conversational AI

Social Listening 101
Find out what people say online with this step-by-step introduction to social listening

10 reasons for online listening
Discover new ways to increase your sales and improve brand image

Social media strategy guide
Improve your social media presence thanks to this practical guide

25 Tactics for Customer Lifecycle Marketing
Build brand advocacy with easy advice from marketing experts

Customer Service Automation Guide
Improve the efficiency of your online customer care

Chatbot Guide
First steps to customer support automation with conversational AI
Blog
AI Research
EU Projects
EU Projects

The SentiCognitiveServices Project
Product and brand image analysis automation

The SentiDeepFusion Project
Deep learning approach to automation of multilingual information extraction from colloquial texts for conversational interfaces and customer experience analytics

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Helpful resources to get you started

TikTok Marketing Guide

How can brands and marketing agencies benefit from TikTok marketing?

Read it now

Whitepapers

25 Tactics for Customer Lifecycle Marketing

Build brand advocacy with easy advice from marketing experts
Social listening glossary

A glossary of terms to clarify the terminology used in social listening
10 reasons for online listening

Discover new ways to increase your sales and improve brand image
Social Listening 101

Read our beginner’s guide to getting actionable insights from in-depth social media analysis.
Social media strategy guide

Improve your social media presence thanks to this practical guide
All you need to know about online reputation management

Our exhaustive guide reveals answers every question you ever had about online reputation management

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Newsletter

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Arriving weekly

We'll be covering

Add our email

We'll be covering:

Helpful resources to get you started

TikTok Marketing Guide

Whitepapers

25 Tactics for Customer Lifecycle Marketing

Social listening glossary

10 reasons for online listening

Social Listening 101

Social media strategy guide

All you need to know about online reputation management