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      By increasing their reach by 300%, Mobile Vikings achieved a 70% rise in sales

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      Find out what people say online with this step-by-step introduction to social listening

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      Discover new ways to increase your sales and improve brand image

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      Improve your social media presence thanks to this practical guide

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      First steps to customer support automation with conversational AI

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      Deep learning approach to automation of multilingual information extraction from colloquial texts for conversational interfaces and customer experience analytics

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Content Marketing

Top 5 features of the SentiOne social listening tool you may have missed!

Top 5 features of the SentiOne social listening tool you may have missed!
Agnieszka Uba Agnieszka Uba on 07 Aug 2020
Content Marketing

Top 7 social media platforms for 2020

Top 7 social media platforms for 2020
Mathilda Hartnell Mathilda Hartnell on 27 Jul 2020
Content Marketing

Social media reporting – the what, where, and why (with templates!)

Social media reporting – the what, where, and why (with templates!)
Mathilda Hartnell Mathilda Hartnell on 22 Apr 2020
Content Marketing

Coronavirus and business – what you need to know

Coronavirus and business – what you need to know
Mathilda Hartnell Mathilda Hartnell on 24 Mar 2020
Content Marketing

How to set up Twitter for business and use it successfully in 2019?

How to set up Twitter for business and use it successfully in 2019?
Ewa Pietreniuk Ewa Pietreniuk on 27 Jun 2019
Content Marketing

The importance of clear brand messaging and if you’re being understood

The importance of clear brand messaging and if you’re being understood
Ewa Pietreniuk Ewa Pietreniuk on 06 Jun 2019
Content Marketing

Holidays? There’s always time! Backpacking, city breaks, all inclusive – what’s the most popular way of travelling

Holidays? There’s always time! Backpacking, city breaks, all inclusive – what’s the most popular way of travelling
Rafał Miazga Rafał Miazga on 06 May 2019
Content Marketing

What is TikTok and how to use it in business?

What is TikTok and how to use it in business?
Katarzyna Kempa Katarzyna Kempa on 25 Apr 2019
Content Marketing

How to set up a Facebook Business Page, and what to do to start building community

How to set up a Facebook Business Page, and what to do to start building community
Ewa Pietreniuk Ewa Pietreniuk on 01 Apr 2019
Content Marketing

Social Media for Beginners: How to set up Instagram account and where to go with it?

Social Media for Beginners: How to set up Instagram account and where to go with it?
Ewa Pietreniuk Ewa Pietreniuk on 28 Feb 2019
Content Marketing

How online listening can help your SEO activities

How online listening can help your SEO activities
Szymon Słowik Szymon Słowik on 04 Sep 2018
Content Marketing

5 ways to get your company blog even better

5 ways to get your company blog even better
Rafał Miazga Rafał Miazga on 17 Jul 2018
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Social Listening 101

Social Listening 101

Read our beginner’s guide to getting actionable insights from in-depth social media analysis.

Read it now

Whitepapers

  • Social Listening 101

    Step-by-step introduction to social listening

  • Customer Lifecycle Marketing

    Build brand advocacy with easy advice from marketing experts

  • Chatbot Guide

    First steps to customer support automation with conversational AI

  • 10 reasons for online listening

    Discover new ways to increase your sales and improve brand image

  • Customer service automation guide

    Improve the efficiency of your online customer care

  • Voicebot Guide

    Voicebots – applications, benefits & best practices

  • COVID-19 case study

    Online misinformation and the rise of conspiracy theories

  • Customer service automation glossary

    A glossary of terms to clarify the terminology used in omnichannel customer service

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    The terminology used in process automation with chatbots, voicebots and conversational AI

  • Social media strategy guide

    A free worksheet and a piece of advice on how to manage social media

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    All you need to know about online reputation management

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    Questions and answers on conversational AI

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