SentiOne conversational AI platform & social listening tool SentiOne logo
  • Platform
    Listen
    • Social Listening
    • Automated Reports
    • Online Data Analytics
    • Crisis Prevention
    All features
    Automate
    • AI Bots - Chatbots and Voicebots
    • Bot Analytics
    • Bot Builder
    • Automated Tests
    • Advanced NLU
    • AI Customer Service Automation
    • Bot integrations
    All features
  • Solutions

    Case studies

    • AirHelp case study

      How AirHelp reduced their response time by up to 65% with SentiOne React

    • Social listening case study

      By increasing their reach by 300%, Mobile Vikings achieved a 70% rise in sales

    • Vimec case study

      How Vimec improved their sales process with a website chatbot achieving 4.5/5 NPS score

    • Alior Bank case study

      Alior Bank voice bot handles nearly 100% of the Call Centre traffic

    • Voicebot case study

      How to achieve at least 23% call volume reduction

    • Marketing agency case study

      How to increase ROAS with social listening data

    • Stor9 case study

      How to increase influencer marketing ROI?

    Use cases

    • Find influencers

      How to evaluate campaigns with online listening tools?

    • Increase brand awareness

      How can social listening help you measure effectiveness?

    • Improve customer service

      How to automate customer service and increase customer satisfaction?

  • Pricing
  • Resources

    All resources

    Discover informative ebooks and whitepapers on social listening and conversational AI

    • Social Listening 101

      Find out what people say online with this step-by-step introduction to social listening

    • 10 reasons for online listening

      Discover new ways to increase your sales and improve brand image

    • Social media strategy guide

      Improve your social media presence thanks to this practical guide

    • 25 Tactics for Customer Lifecycle Marketing

      Build brand advocacy with easy advice from marketing experts

    • Customer Service Automation Guide

      Improve the efficiency of your online customer care

    • Chatbot Guide

      First steps to customer support automation with conversational AI

  • Blog
  • Bot demos

    All demos

    Play around with our demo projects

    • Brexit Bot

      Find out how live has changes for poeple in UK

    • SentiMed

      Book and manage appointments, check lab results, and get health information, all with a simple chat

    • Billy

      Your go-to chatbot for managing bills, checking account details, and tracking energy usage

    • SentiShop

      Effortlessly handles product availability, price checks, order status, and comparisons for a seamless shopping experience

  • EU Projects

    EU Projects

    • The SentiCognitiveServices Project

      Product and brand image analysis automation

    • The SentiDeepFusion Project

      Deep learning approach to automation of multilingual information extraction from colloquial texts for conversational interfaces and customer experience analytics

Log In Book a demo
AI & Business

Checking in for better service – chatbots in hospitality

Checking in for better service – chatbots in hospitality
Katarzyna Piocha Katarzyna Piocha on 08 Feb 2023
AI & Business

Chatbots in the airline industry

Chatbots in the airline industry
Katarzyna Piocha Katarzyna Piocha on 26 Jan 2023
AI & Business

WhatsApp chatbots and why they matter

WhatsApp chatbots and why they matter
Katarzyna Piocha Katarzyna Piocha on 10 Jan 2023
AI & Business

The potential of virtual assistants in healthcare

The potential of virtual assistants in healthcare
Katarzyna Piocha Katarzyna Piocha on 01 Dec 2022
AI & Business

Robocalls versus voicebots: know the difference!

Robocalls versus voicebots: know the difference!
Ada Kus Ada Kus on 20 Sep 2022
AI & Business

Top 8 unusual use cases for artificial intelligence

Top 8 unusual use cases for artificial intelligence
Mathilda Hartnell Mathilda Hartnell on 25 Nov 2021
AI & Business

11 ways in which voicebots can automate business operations

11 ways in which voicebots can automate business operations
Mathilda Hartnell Mathilda Hartnell on 26 Oct 2021
AI & Business

5 experts share how they use voice automation bots to offer customer service improvements

5 experts share how they use voice automation bots to offer customer service improvements
Mathilda Hartnell Mathilda Hartnell on 22 Oct 2021
AI & Business

Why are AI voice bots the future of customer service?

Why are AI voice bots the future of customer service?
Mathilda Hartnell Mathilda Hartnell on 22 Oct 2021
AI & Business

Intranet bots – 10 ways voice assistants can help your employees

Intranet bots – 10 ways voice assistants can help your employees
Mathilda Hartnell Mathilda Hartnell on 22 Oct 2021
AI & Business

Voicebots vs chatbots – key differences and applications

Voicebots vs chatbots – key differences and applications
Mathilda Hartnell Mathilda Hartnell on 22 Oct 2021
AI & Business

How can banks use digital voice assistants to enhance their customer service

How can banks use digital voice assistants to enhance their customer service
Mathilda Hartnell Mathilda Hartnell on 22 Oct 2021
  • 1
  • 2
  • 3
  • 4

  • All
  • Inside SentiOne
  • Brand Reputation
  • Content Marketing
  • Customer Engagement
  • Online Trends
  • AI Research
  • Social Media Digest
  • Bot Building
  • AI & Business
  • Listen Product News
  • Automate Product News
  • AI Trends
Social Listening 101

Social Listening 101

Read our beginner’s guide to getting actionable insights from in-depth social media analysis.

Read it now

Whitepapers

  • Social Listening 101

    Step-by-step introduction to social listening

  • Customer Lifecycle Marketing

    Build brand advocacy with easy advice from marketing experts

  • Chatbot Guide

    First steps to customer support automation with conversational AI

  • 10 reasons for online listening

    Discover new ways to increase your sales and improve brand image

  • Customer service automation guide

    Improve the efficiency of your online customer care

  • Voicebot Guide

    Voicebots – applications, benefits & best practices

  • COVID-19 case study

    Online misinformation and the rise of conspiracy theories

  • Customer service automation glossary

    A glossary of terms to clarify the terminology used in omnichannel customer service

  • Chatbots glossary

    The terminology used in process automation with chatbots, voicebots and conversational AI

  • Social media strategy guide

    A free worksheet and a piece of advice on how to manage social media

  • Online reputation management

    All you need to know about online reputation management

  • Chatbots FAQ

    Questions and answers on conversational AI

You are two steps away from using AI in your business

What can you get with an AI-based online listening and customer service platform? Let us show you how our tool helps our clients in their daily business!

Book demo
SentiOne logo
English
  • Polski
  • Čeština
  • Magyar
  • Deutsch
  • Español

Help

Company
  • About Us
  • Contact Us
  • Careers
  • Help
Legal
  • Terms of Service
  • Privacy Policy
  • Complaints
  • GDPR
Features
  • All features
  • Online reputation management
  • Online customer service
  • AI assistant
Project in collaboration with
  • European Funds Smart Growth logo & European Union European Regional Development Fund logo

Copyright © SentiOne 2025

Follow us
  • Facebook
  • Instagram
  • Threads
  • X
  • TikTok
  • Pinterest
  • YouTube
  • SlideShare
  • LinkedIn
We use cookies to provide best possible experience for our users. We hope you don't mind. OK