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SentiOne conversational AI platform & social listening tool

Platform
Social Listening
Track online opinions and understand the needs of your audience

Online Data Analytics
Find the right insights and make data-driven decisions

Online Customer Service
Join online discussions and manage your brand’s online reputation

AI Support Assistant
Empower your customer service team and increase effectiveness

AI Bots - Chatbots and Voicebots
Exploit omnichannel client support and get competitive advantage

AI Customer Service Automation
Scale your processes and join the AI revolution

Social listening
Get free online insight and fuel your digital marketing with data!
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Solutions
Find influencers
How to evaluate campaigns with online listening tools?

Increase brand awareness
How can social listening help you measure effectiveness?

Improve customer service
How to automate customer service and increase customer satisfaction?

AirHelp case study
How AirHelp reduced their response time by up to 65% with SentiOne React

Voicebot case study
How to achieve at least 23% call volume reduction
Pricing
Resources
Blog

Help Centre

Social Listening 101
Find out what people say online with this step-by-step introduction to social listening

10 reasons for online listening
Discover new ways to increase your sales and improve brand image

Social media strategy guide
Improve your social media presence thanks to this practical guide

25 Tactics for Customer Lifecycle Marketing
Build brand advocacy with easy advice from marketing experts

Customer Service Automation Guide
Improve the efficiency of your online customer care

Chatbot Guide
First steps to customer support automation with conversational AI
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Online Trends

Don't miss out

Donald Trump tagged as “Fake News” by Twitter

Online Trends

Donald Trump tagged as “Fake News” by Twitter

by Mathilda Hartnell 12 Nov 2020

SentiOne AI Leaders – interview with Bartosz Ziółko

Online Trends

SentiOne AI Leaders – interview with Bartosz Ziółko

by Agnieszka Uba 02 Nov 2020

QAnon Case Study – Fighting Fake News in 2020

Online Trends

QAnon Case Study – Fighting Fake News in 2020

by Mathilda Hartnell 28 Oct 2020

The Scots Wikipedia saga

Online Trends

The Scots Wikipedia saga

by Mathilda Hartnell 07 Oct 2020

Apple September 2020 Event Summary

Online Trends

Apple September 2020 Event Summary

by Mathilda Hartnell 29 Sep 2020

Bias in conversational AI

Online Trends

Bias in conversational AI

by Agnieszka Uba 18 Aug 2020

7 Popular Ways To Use Natural Language Processing For Business

Online Trends

7 Popular Ways To Use Natural Language Processing For Business

by Przemysław Majewski 13 Aug 2020

How to use social listening to find a market fit

Online Trends

How to use social listening to find a market fit

by Alex Smithers 05 Aug 2020

Top 7 social media platforms for 2020

Online Trends

Top 7 social media platforms for 2020

by Mathilda Hartnell 27 Jul 2020

The TikTok data collection scandal – what you need to know

Online Trends

The TikTok data collection scandal – what you need to know

by Mathilda Hartnell 08 Jul 2020

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