SentiOne conversational AI platform & social listening tool

Platform
Social Listening
Track online opinions and understand the needs of your audience

Online Data Analytics
Find the right insights and make data-driven decisions

Online Customer Service
Join online discussions and manage your brand’s online reputation

AI Support Assistant
Empower your customer service team and increase effectiveness

AI Bots - Chatbots and Voicebots
Exploit omnichannel client support and get competitive advantage

AI Customer Service Automation
Scale your processes and join the AI revolution

Social listening
Get free online insight and fuel your digital marketing with data!
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Solutions
Find influencers
How to evaluate campaigns with online listening tools?

Increase brand awareness
How can social listening help you measure effectiveness?

Improve customer service
How to automate customer service and increase customer satisfaction?

AirHelp case study
How AirHelp reduced their response time by up to 65% with SentiOne React

Voicebot case study
How to achieve at least 23% call volume reduction
Pricing
Resources
Blog

Help Centre

Social Listening 101
Find out what people say online with this step-by-step introduction to social listening

10 reasons for online listening
Discover new ways to increase your sales and improve brand image

Social media strategy guide
Improve your social media presence thanks to this practical guide

25 Tactics for Customer Lifecycle Marketing
Build brand advocacy with easy advice from marketing experts

Customer Service Automation Guide
Improve the efficiency of your online customer care

Chatbot Guide
First steps to customer support automation with conversational AI
Blog
AI Research

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Online Trends

Don't miss out

Euro 2020 final: the online reactions

Online Trends

Euro 2020 final: the online reactions

by Mathilda Hartnell 15 Jul 2021

SentiOne Social Media Digest – June 2021

Online Trends

SentiOne Social Media Digest – June 2021

by Mathilda Hartnell 01 Jul 2021

SentiOne Social Media Digest: May 2021

Online Trends

SentiOne Social Media Digest: May 2021

by Mathilda Hartnell 01 Jun 2021

Online reactions to Elon Musk’s SNL appearance

Online Trends

Online reactions to Elon Musk’s SNL appearance

by Mathilda Hartnell 14 May 2021

SentiOne Social Media Digest – April

Online Trends

SentiOne Social Media Digest – April

by Mathilda Hartnell 04 May 2021

COVID-19 vaccine anomalies and case study

Online Trends

COVID-19 vaccine anomalies and case study

by Mathilda Hartnell 29 Apr 2021

SentiOne Social Media Digest – March 2021

Online Trends

SentiOne Social Media Digest – March 2021

by Mathilda Hartnell 06 Apr 2021

Tracking Trends with SentiOne – Home Office Case Study

Online Trends

Tracking Trends with SentiOne – Home Office Case Study

by Mathilda Hartnell 29 Mar 2021

SentiOne Social Media Digest – February 2021

Online Trends

SentiOne Social Media Digest – February 2021

by Mathilda Hartnell 09 Mar 2021

15 remote working tools worth your attention

Online Trends

15 remote working tools worth your attention

by Mathilda Hartnell 23 Feb 2021

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