Welcome to our Q2 Recap! As the vibrant season of Spring transitioned into the warmth of Summer, SentiOne propelled forward with unwavering momentum. We dedicated ourselves to continuous improvement and delivering unparalleled user experiences. Throughout Q2, our team members worked passionately to develop and introduce innovative features, solutions, and updates. Discover how our new “Top Location” feature and the revolutionary ChatGPT beta test transform how you gain insights from online conversations. Let’s go!

Table of contents:
New filtering: Likes, shares, followers
Alerts: Selected Sources
ChatGPT: BETA test updates
New widget: Top locations
User-friendly numbers formatting

New filtering: Likes, shares, followers

We understand the importance of time-saving tools for marketers, so we’ve added new sorting options to serve your needs better. ‘Likes,’ ‘Shares,’ and ‘Followers’ filtering options are available in both the Mentions menu and Analysis widgets. 

Here’s how it can help you:

• Likes: Easily identify the content that has garnered the most likes. It helps you uncover what resonates with your audience and capitalize on successful post strategies.
• Shares: Are you on the hunt for that viral content? By sorting the results based on shares, you can identify the posts that have gained significant interest and caught users’ attention. 
• Follower number: Want to collaborate with influential creators? This sorting option lets you prepare a list of creators with the most followers, enabling you to target the right influencers for your brand.

Alerts: Selected Sources

With SentiOne, you can receive Alerts daily or instantly when there’s a sudden surge in mentions. And now, we’re excited to introduce a new enhancement – the ability to set Alerts specifically for chosen domains. Let’s say you want to monitor the sentiment surrounding your brand on TikTok closely. With personalized alerts, you can tailor your notifications according to specific criteria. For instance, you can receive an email alert whenever the number of negative mentions on TikTok reaches a certain threshold, say 100. This feature lets you be promptly notified of any potential issues, enabling you to take proactive measures and protect your online reputation.

ChatGPT: BETA test summary

As previously announced, our goal is to revolutionize social listening with the innovative integration of ChatGPT. This experimental feature aims to provide summarized social media analysis, valuable customer insights, and a fresh perspective on online discussions.

In the second quarter, we selected the brands now participating in the SentiOne x ChatGPT BETA test. 

Now, for the latest update – we’ve taken things to the next level! We’ve upgraded the ChatGPT model to a newer version. As a result, beta testers can now analyze almost four times more mentions, empowering them with even deeper insights into their audience and online conversations. We’re continually improving and fine-tuning this experimental feature. 

To all our beta testers – thank you for being a crucial part of this incredible journey! Your feedback has been instrumental in shaping the future of our product. 

New widget: Top locations

Have you ever wondered where your audience is from? Well, wonder no more! With our new “Top Locations” widget, you can quickly discover the geographical distribution of the authors behind the mentions.

Explore and switch between the following areas:

• Continents
• Countries
• Regions (states or provinces)
• Cities

This feature allows you to connect with your audience deeper and tailor your strategies accordingly.

User-friendly numbers formatting

Readability matters, especially when dealing with large numbers like “67592031 results.” Have you ever struggled to pronounce such numbers quickly? You’re not alone! That’s why we’ve introduced a user-friendly formatting update – large numbers are now displayed with separators like dots or commas, making them much easier to comprehend at a glance. This helpful formatting feature is available in the Results and Reach summary widgets. Try it out, and let us know if you want to see this feature in all SentiOne widgets.

In conclusion, Q2 has been an exhilarating and dynamic quarter for SentiOne. We highly value our customer’s feedback and have enthusiastically committed ourselves to making improvements that meet their needs. Looking ahead to the rest of the year, we were excited about the promising direction we have set. Watch for various captivating updates and features that we will reveal soon. Your experience with SentiOne is about to become even more extraordinary!