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    Case studies

    • AirHelp case study

      How AirHelp reduced their response time by up to 65% with SentiOne React

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      How to achieve at least 23% call volume reduction

    • Social listening case study

      By increasing their reach by 300%, Mobile Vikings achieved a 70% rise in sales

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      How to increase ROAS with social listening data

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      How to increase influencer marketing ROI?

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    Discover informative ebooks and whitepapers on social listening and conversational AI

    • Social Listening 101

      Find out what people say online with this step-by-step introduction to social listening

    • 10 reasons for online listening

      Discover new ways to increase your sales and improve brand image

    • Social media strategy guide

      Improve your social media presence thanks to this practical guide

    • 25 Tactics for Customer Lifecycle Marketing

      Build brand advocacy with easy advice from marketing experts

    • Customer Service Automation Guide

      Improve the efficiency of your online customer care

    • Chatbot Guide

      First steps to customer support automation with conversational AI

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    • The SentiCognitiveServices Project

      Product and brand image analysis automation

    • The SentiDeepFusion Project

      Deep learning approach to automation of multilingual information extraction from colloquial texts for conversational interfaces and customer experience analytics

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Inside SentiOne

Do yourself a treat and don’t fall for online tricks [FREE EBOOK]

Do yourself a treat and don’t fall for online tricks [FREE EBOOK]
Katarzyna Kempa Katarzyna Kempa on 29 Oct 2017
Inside SentiOne

Work hard, play harder!

Work hard, play harder!
Rafał Miazga Rafał Miazga on 26 Oct 2017
Inside SentiOne

Understand online mentions – now even more effectively with Facebook reaction analysis

Understand online mentions – now even more effectively with Facebook reaction analysis
Jagoda Prętnicka-Markiewicz Jagoda Prętnicka-Markiewicz on 18 Oct 2017
Inside SentiOne

SentiOne awarded!

SentiOne awarded!
Rafał Miazga Rafał Miazga on 16 Oct 2017
Inside SentiOne

Game of Topics – why did we kill off one of our main characters?

Game of Topics – why did we kill off one of our main characters?
Katarzyna Kempa Katarzyna Kempa on 08 Aug 2017
Inside SentiOne

12 types of social listeners

12 types of social listeners
Rafał Miazga Rafał Miazga on 16 Jul 2017
Inside SentiOne

You don’t have to be 007 to master the business intelligence!

You don’t have to be 007 to master the business intelligence!
Katarzyna Kempa Katarzyna Kempa on 12 Jul 2017
Inside SentiOne

Translations are now available in SentiOne!

Translations are now available in SentiOne!
Rafał Miazga Rafał Miazga on 03 Apr 2017
Inside SentiOne

NEW SentiOne FEATURE ALERT: Make no room for haters! Change your fortune with just one click!

NEW SentiOne FEATURE ALERT: Make no room for haters! Change your fortune with just one click!
Katarzyna Kempa Katarzyna Kempa on 01 Apr 2017
Inside SentiOne

SentiOne at BrandFest – Our 6th sense for social

SentiOne at BrandFest – Our 6th sense for social
Eszter Vida Eszter Vida on 08 Nov 2016
Inside SentiOne

Random Sample in SentiOne

Random Sample in SentiOne
Jagoda Prętnicka-Markiewicz Jagoda Prętnicka-Markiewicz on 01 Aug 2016
Inside SentiOne

SentiOne is adding Russia, Ukraine and Montenegro to its social listening.

SentiOne is adding Russia, Ukraine and Montenegro to its social listening.
Jagoda Prętnicka-Markiewicz Jagoda Prętnicka-Markiewicz on 08 Mar 2016
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Social Listening 101

Social Listening 101

Read our beginner’s guide to getting actionable insights from in-depth social media analysis.

Read it now

Whitepapers

  • Social Listening 101

    Step-by-step introduction to social listening

  • Customer Lifecycle Marketing

    Build brand advocacy with easy advice from marketing experts

  • Chatbot Guide

    First steps to customer support automation with conversational AI

  • 10 reasons for online listening

    Discover new ways to increase your sales and improve brand image

  • Customer service automation guide

    Improve the efficiency of your online customer care

  • Voicebot Guide

    Voicebots – applications, benefits & best practices

  • COVID-19 case study

    Online misinformation and the rise of conspiracy theories

  • Customer service automation glossary

    A glossary of terms to clarify the terminology used in omnichannel customer service

  • Chatbots glossary

    The terminology used in process automation with chatbots, voicebots and conversational AI

  • Social media strategy guide

    A free worksheet and a piece of advice on how to manage social media

  • Online reputation management

    All you need to know about online reputation management

  • Chatbots FAQ

    Questions and answers on conversational AI

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