All Omnichannel customer service automation and more exciting news in our yearly summary Olga Springer on 03 Jan 2019
Customer Engagement Online-to-Store. The evolution of the e-commerce universe. Jan Kołątaj on 06 Dec 2018
All 102nd idea for use of online listening – Black Friday can last a whole year! Jagoda Prętnicka-Markiewicz on 22 Nov 2018
All Chatbots and artificial intelligence in business. Where are we really? Bartosz Baziński on 14 Nov 2018
Brand Reputation How social listening can help with crisis management Jagoda Prętnicka-Markiewicz on 09 Nov 2018
Customer Engagement 7 Ways Social Media Listening Helps Sales Jagoda Prętnicka-Markiewicz on 18 Oct 2018