Listen Product News

Start monitoring your LinkedIn page with SentiOne

Mathilda Hartnell on 13 Nov 2019

Brand Reputation

How to Automate your Customer Service in 9 Easy Steps

Mathilda Hartnell on 05 Nov 2019

All

5 key questions on social media data access & privacy concerns

Michał Brzezicki on 30 Oct 2019

Brand Reputation

Optimise your CS pipeline with templated responses

Mathilda Hartnell on 23 Sep 2019

Brand Reputation

How to develop a bot persona?

Iga Kita on 19 Sep 2019

Brand Reputation

How React’s intelligent routing ensures the customer always gets the right answer

Mathilda Hartnell on 16 Sep 2019

Customer Engagement

Make customer service a breeze with SentiOne React

Mathilda Hartnell on 06 Sep 2019

Brand Reputation

The benefits of omnichannel customer service

Mathilda Hartnell on 02 Sep 2019

Customer Engagement

How to automate customer service to grow your business

Ewa Pietreniuk on 23 Aug 2019

Brand Reputation

ROI from social media listening

Jagoda Prętnicka-Markiewicz on 20 Aug 2019

All

EasyJet – we got your back! Lessons learnt from EasyJet social media crisis.

Agnieszka Uba on 12 Aug 2019

Customer Engagement

Bring your social media to the next level with the complete social media toolkit

Jagoda Prętnicka-Markiewicz on 06 Aug 2019