SentiOne conversational AI platform & social listening tool

Platform
Social Listening
Track online opinions and understand the needs of your audience

Online Data Analytics
Find the right insights and make data-driven decisions

Online Customer Service
Join online discussions and manage your brand’s online reputation

AI Support Assistant
Empower your customer service team and increase effectiveness

AI Bots - Chatbots and Voicebots
Exploit omnichannel client support and get competitive advantage

AI Customer Service Automation
Scale your processes and join the AI revolution

Social listening
Get free online insight and fuel your digital marketing with data!
Take platform tour
Solutions
Find influencers
How to evaluate campaigns with online listening tools?

Increase brand awareness
How can social listening help you measure effectiveness?

Improve customer service
How to automate customer service and increase customer satisfaction?

AirHelp case study
How AirHelp reduced their response time by up to 65% with SentiOne React

Voicebot case study
How to achieve at least 23% call volume reduction
Pricing
Resources
Blog

Help Centre

Social Listening 101
Find out what people say online with this step-by-step introduction to social listening

10 reasons for online listening
Discover new ways to increase your sales and improve brand image

Social media strategy guide
Improve your social media presence thanks to this practical guide

25 Tactics for Customer Lifecycle Marketing
Build brand advocacy with easy advice from marketing experts

Customer Service Automation Guide
Improve the efficiency of your online customer care

Chatbot Guide
First steps to customer support automation with conversational AI
Blog

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Your online insights in one place

Manage social media presence to build a strong brand

Top 7 social media platforms for 2020

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Top 7 social media platforms for 2020

by Mathilda Hartnell 27 Jul 2020

Chatbots and lead generation – a match made in heaven

Customer Engagement

Chatbots and lead generation – a match made in heaven

by Mathilda Hartnell 24 Jul 2020

The TikTok data collection scandal – what you need to know

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The TikTok data collection scandal – what you need to know

by Mathilda Hartnell 08 Jul 2020

10 Reasons to Use Social Listening for Marketing Agencies

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10 Reasons to Use Social Listening for Marketing Agencies

by Agnieszka Uba 29 Jun 2020

SentiOne tops Intent Recognition Leaderboard

Inside SentiOne

SentiOne tops Intent Recognition Leaderboard

by Mathilda Hartnell 26 Jun 2020

The basics of marketing research

Customer Engagement

The basics of marketing research

by Mathilda Hartnell 25 Jun 2020

Improve your customer service metrics with AI

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Improve your customer service metrics with AI

by Mathilda Hartnell 12 Jun 2020

How to improve your client relationship management in 2020?

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How to improve your client relationship management in 2020?

by Katarzyna Kempa 10 Jun 2020

How not to create disappointing chatbots?

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How not to create disappointing chatbots?

by Bartosz Baziński 25 May 2020

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Humanising the brand – what you need to know

by Mathilda Hartnell 22 May 2020

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