SentiOne conversational AI platform & social listening tool SentiOne logo
  • Platform
    Listen
    • Social Listening
    • Automated Reports
    • Online Data Analytics
    • Crisis Prevention
    All features
    Automate
    • AI Bots - Chatbots and Voicebots
    • Bot Analytics
    • Bot Builder
    • Automated Tests
    • Advanced NLU
    • AI Customer Service Automation
    • Bot integrations
    All features
  • Solutions

    Case studies

    • AirHelp case study

      How AirHelp reduced their response time by up to 65% with SentiOne React

    • Voicebot case study

      How to achieve at least 23% call volume reduction

    • Social listening case study

      By increasing their reach by 300%, Mobile Vikings achieved a 70% rise in sales

    • Marketing agency case study

      How to increase ROAS with social listening data

    • Stor9 case study

      How to increase influencer marketing ROI?

    Use cases

    • Find influencers

      How to evaluate campaigns with online listening tools?

    • Increase brand awareness

      How can social listening help you measure effectiveness?

    • Improve customer service

      How to automate customer service and increase customer satisfaction?

  • Pricing
  • Resources

    All resources

    Discover informative ebooks and whitepapers on social listening and conversational AI

    • Social Listening 101

      Find out what people say online with this step-by-step introduction to social listening

    • 10 reasons for online listening

      Discover new ways to increase your sales and improve brand image

    • Social media strategy guide

      Improve your social media presence thanks to this practical guide

    • 25 Tactics for Customer Lifecycle Marketing

      Build brand advocacy with easy advice from marketing experts

    • Customer Service Automation Guide

      Improve the efficiency of your online customer care

    • Chatbot Guide

      First steps to customer support automation with conversational AI

  • Blog
  • AI Research
  • EU Projects

    EU Projects

    • The SentiCognitiveServices Project

      Product and brand image analysis automation

    • The SentiDeepFusion Project

      Deep learning approach to automation of multilingual information extraction from colloquial texts for conversational interfaces and customer experience analytics

Log In Book a demo
Customer Engagement

Demystifying Chatbots in Banking: All You Need to Know

Demystifying Chatbots in Banking: All You Need to Know
Agnieszka Uba Agnieszka Uba on 17 Mar 2023
Customer Engagement

How Chatbots are Reshaping the Logistics Sector

How Chatbots are Reshaping the Logistics Sector
Agnieszka Uba Agnieszka Uba on 17 Mar 2023
Customer Engagement

Empowered customer service – chatbots and voicebots for utility providers

Empowered customer service – chatbots and voicebots for utility providers
Agnieszka Uba Agnieszka Uba on 03 Mar 2023
Customer Engagement

Transforming citizen services – Chatbots for Government

Transforming citizen services – Chatbots for Government
Agnieszka Uba Agnieszka Uba on 02 Mar 2023
Customer Engagement

Checking in for better service – chatbots in hospitality

Checking in for better service – chatbots in hospitality
Katarzyna Piocha Katarzyna Piocha on 08 Feb 2023
Customer Engagement

Chatbots in the airline industry

Chatbots in the airline industry
Katarzyna Piocha Katarzyna Piocha on 26 Jan 2023
Customer Engagement

WhatsApp chatbots and why they matter

WhatsApp chatbots and why they matter
Katarzyna Piocha Katarzyna Piocha on 10 Jan 2023
Customer Engagement

The potential of virtual assistants in healthcare

The potential of virtual assistants in healthcare
Katarzyna Piocha Katarzyna Piocha on 01 Dec 2022
Customer Engagement

How to grow your social audience using SentiOne

How to grow your social audience using SentiOne
Mathilda Hartnell Mathilda Hartnell on 26 Sep 2022
Customer Engagement

Robocalls versus voicebots: know the difference!

Robocalls versus voicebots: know the difference!
Ada Kus Ada Kus on 20 Sep 2022
Customer Engagement

How to generate leads using SentiOne?

How to generate leads using SentiOne?
Mathilda Hartnell Mathilda Hartnell on 12 Sep 2022
Customer Engagement

11 ways in which voicebots can automate business operations

11 ways in which voicebots can automate business operations
Mathilda Hartnell Mathilda Hartnell on 26 Oct 2021
  • 1
  • 2
  • 3
  • 4
  • 5

  • All
  • Brand Reputation
  • Content Marketing
  • Customer Engagement
  • Social Media Digest
  • Online Trends
  • Inside SentiOne
  • AI Research
Social Listening 101

Social Listening 101

Read our beginner’s guide to getting actionable insights from in-depth social media analysis.

Read it now

Whitepapers

  • Social Listening 101

    Step-by-step introduction to social listening

  • Customer Lifecycle Marketing

    Build brand advocacy with easy advice from marketing experts

  • Chatbot Guide

    First steps to customer support automation with conversational AI

  • 10 reasons for online listening

    Discover new ways to increase your sales and improve brand image

  • Customer service automation guide

    Improve the efficiency of your online customer care

  • Voicebot Guide

    Voicebots – applications, benefits & best practices

  • COVID-19 case study

    Online misinformation and the rise of conspiracy theories

  • Customer service automation glossary

    A glossary of terms to clarify the terminology used in omnichannel customer service

  • Chatbots glossary

    The terminology used in process automation with chatbots, voicebots and conversational AI

  • Social media strategy guide

    A free worksheet and a piece of advice on how to manage social media

  • Online reputation management

    All you need to know about online reputation management

  • Chatbots FAQ

    Questions and answers on conversational AI

You are two steps away from using AI in your business

What can you get with an AI-based online listening and customer service platform? Let us show you how our tool helps our clients in their daily business!

Book demo
SentiOne logo
English
  • Polski
  • Čeština
  • Magyar
  • Deutsch
  • Español

Help

Company
  • About Us
  • Contact Us
  • Careers
  • Help
Legal
  • Terms of Service
  • Privacy Policy
  • Complaints
  • GDPR
Features
  • All features
  • Online reputation management
  • Online customer service
  • AI assistant
Project in collaboration with
  • European Funds Smart Growth logo & European Union European Regional Development Fund logo

Copyright © SentiOne 2023

We use cookies to provide best possible experience for our users. We hope you don't mind. OK