SentiOne conversational AI platform & social listening tool

Features
Social Listening
Track online opinions and understand the needs of your audience

Online Data Analytics
Find the right insights and make data-driven decisions

Online Customer Service
Join online discussions and manage your brand’s online reputation

AI Support Assistant
Empower your customer service team and increase effectiveness

AI Bots - Chatbots and Voicebots
Exploit omnichannel client support and get competitive advantage

AI Customer Service Automation
Scale your processes and join the AI revolution
View all features
Solutions
- Find influencers
  How to evaluate campaigns with online listening tools?
- Increase brand awareness
  How can social listening help you measure effectiveness?
Pricing
Resources
Blog

Help Centre

Social Listening 101
Find out what people say online with this step-by-step introduction to social listening

10 reasons for online listening
Discover new ways to increase your sales and improve brand image

Social media strategy guide
Improve your social media presence thanks to this practical guide

25 Tactics for Customer Lifecycle Marketing
Build brand advocacy with easy advice from marketing experts

Fake News Digest
Learn how to spot malicious actions on the web and protect your business

Chatbot Guide
First steps to customer support automation with conversational AI

Log In

Customer Engagement

Manage audience relationships

ROI from social media listening

Customer Engagement

ROI from social media listening

by Jagoda Prętnicka-Markiewicz 20 Aug 2019

EasyJet – we got your back! Lessons learnt from EasyJet social media crisis.

Customer Engagement

EasyJet – we got your back! Lessons learnt from EasyJet social media crisis.

by Agnieszka Uba 12 Aug 2019

Bring your social media to the next level with the complete social media toolkit

Customer Engagement

Bring your social media to the next level with the complete social media toolkit

by Jagoda Prętnicka-Markiewicz 06 Aug 2019

How to be more human in the world of automation

Customer Engagement

How to be more human in the world of automation

by Ewa Pietreniuk 31 Jul 2019

How to avoid these 5 common mistakes when creating a chatbot

Customer Engagement

How to avoid these 5 common mistakes when creating a chatbot

by Ludwika Kosmaczewska 19 Jun 2019

How to set up a Facebook Business Page, and what to do to start building community

Customer Engagement

How to set up a Facebook Business Page, and what to do to start building community

by Ewa Pietreniuk 01 Apr 2019

Online-to-Store. The evolution of the e-commerce universe.

Customer Engagement

Online-to-Store. The evolution of the e-commerce universe.

by Jan Kołątaj 06 Dec 2018

Chatbots and artificial intelligence in business. Where are we really?

Customer Engagement

Chatbots and artificial intelligence in business. Where are we really?

by Bartosz Baziński 14 Nov 2018

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Put insights into action!

Do you like what you read? Give online listening a go and see how you will benefit from efficient reputation management.