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    • AirHelp case study

      How AirHelp reduced their response time by up to 65% with SentiOne React

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      By increasing their reach by 300%, Mobile Vikings achieved a 70% rise in sales

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      How Vimec improved their sales process with a website chatbot achieving 4.5/5 NPS score

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      Alior Bank voice bot handles nearly 100% of the Call Centre traffic

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      How to achieve at least 23% call volume reduction

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      How to increase ROAS with social listening data

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    Discover informative ebooks and whitepapers on social listening and conversational AI

    • Social Listening 101

      Find out what people say online with this step-by-step introduction to social listening

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      Discover new ways to increase your sales and improve brand image

    • Social media strategy guide

      Improve your social media presence thanks to this practical guide

    • 25 Tactics for Customer Lifecycle Marketing

      Build brand advocacy with easy advice from marketing experts

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      Improve the efficiency of your online customer care

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      First steps to customer support automation with conversational AI

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      Your go-to chatbot for managing bills, checking account details, and tracking energy usage

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      Effortlessly handles product availability, price checks, order status, and comparisons for a seamless shopping experience

  • EU Projects

    EU Projects

    • The SentiCognitiveServices Project

      Product and brand image analysis automation

    • The SentiDeepFusion Project

      Deep learning approach to automation of multilingual information extraction from colloquial texts for conversational interfaces and customer experience analytics

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Content Marketing

Social media data analysis: how to turn data into decisions?

Social media data analysis: how to turn data into decisions?
SentiOne SentiOne on 14 Jun 2024
Content Marketing

4 types of content that support your marketing efforts and help you achieve your business goals.

4 types of content that support your marketing efforts and help you achieve your business goals.
SentiOne SentiOne on 10 May 2024
Content Marketing

Silver marketing – what should communication to people aged 50 and over look like?

Silver marketing – what should communication to people aged 50 and over look like?
SentiOne SentiOne on 15 Apr 2024
Content Marketing

Marketing and social media trends in 2024 – what’s in store for us?

Marketing and social media trends in 2024 – what’s in store for us?
SentiOne SentiOne on 25 Jan 2024
Content Marketing

Barbiecore your own marketing? AKA The Barbie Movie Marketing Magic

Barbiecore your own marketing? AKA The Barbie Movie Marketing Magic
Habeab Kurdi Habeab Kurdi on 01 Aug 2023
Content Marketing

The best AI video generators for marketers

The best AI video generators for marketers
Anikó Farkas Anikó Farkas on 15 Jun 2023
Content Marketing

The Best AI Tools for Content Generation

The Best AI Tools for Content Generation
Anikó Farkas Anikó Farkas on 15 Jun 2023
Content Marketing

The Best Influencer Marketing Tools

The Best Influencer Marketing Tools
Anikó Farkas Anikó Farkas on 08 Jun 2023
Content Marketing

The Best Tools for Marketing Teams

The Best Tools for Marketing Teams
Anikó Farkas Anikó Farkas on 08 Jun 2023
Content Marketing

The Best Content Creation Tools for Marketers

The Best Content Creation Tools for Marketers
Anikó Farkas Anikó Farkas on 08 Jun 2023
Content Marketing

The Top Do’s and Don’ts for Brand Success on Twitter

The Top Do’s and Don’ts for Brand Success on Twitter
Anikó Farkas Anikó Farkas on 05 May 2023
Content Marketing

Twitter fundamentals: A marketer’s guide

Twitter fundamentals: A marketer’s guide
Anikó Farkas Anikó Farkas on 05 May 2023
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Social Listening 101

Social Listening 101

Read our beginner’s guide to getting actionable insights from in-depth social media analysis.

Read it now

Whitepapers

  • Social Listening 101

    Step-by-step introduction to social listening

  • Customer Lifecycle Marketing

    Build brand advocacy with easy advice from marketing experts

  • Chatbot Guide

    First steps to customer support automation with conversational AI

  • 10 reasons for online listening

    Discover new ways to increase your sales and improve brand image

  • Customer service automation guide

    Improve the efficiency of your online customer care

  • Voicebot Guide

    Voicebots – applications, benefits & best practices

  • COVID-19 case study

    Online misinformation and the rise of conspiracy theories

  • Customer service automation glossary

    A glossary of terms to clarify the terminology used in omnichannel customer service

  • Chatbots glossary

    The terminology used in process automation with chatbots, voicebots and conversational AI

  • Social media strategy guide

    A free worksheet and a piece of advice on how to manage social media

  • Online reputation management

    All you need to know about online reputation management

  • Chatbots FAQ

    Questions and answers on conversational AI

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