SentiOne conversational AI platform & social listening tool

Features
Social Listening
Track online opinions and understand the needs of your audience

Online Data Analytics
Find the right insights and make data-driven decisions

Online Customer Service
Join online discussions and manage your brand’s online reputation

AI Support Assistant
Empower your customer service team and increase effectiveness

AI Bots - Chatbots and Voicebots
Exploit omnichannel client support and get competitive advantage

AI Customer Service Automation
Scale your processes and join the AI revolution
View all features
Solutions
- Find influencers
  How to evaluate campaigns with online listening tools?
- Increase brand awareness
  How can social listening help you measure effectiveness?
- Improve customer service
  How to automate customer service and increase customer satisfaction?
Pricing
Resources
Blog

Help Centre

Social Listening 101
Find out what people say online with this step-by-step introduction to social listening

10 reasons for online listening
Discover new ways to increase your sales and improve brand image

Social media strategy guide
Improve your social media presence thanks to this practical guide

25 Tactics for Customer Lifecycle Marketing
Build brand advocacy with easy advice from marketing experts

Customer Service Automation Guide
Improve the efficiency of your online customer care

Chatbot Guide
First steps to customer support automation with conversational AI

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Content Marketing

Build your brand awareness

How to set up Twitter for business and use it successfully in 2019?

Content Marketing

How to set up Twitter for business and use it successfully in 2019?

by Ewa Pietreniuk 27 Jun 2019

Content Marketing

The importance of clear brand messaging and if you’re being understood

by Ewa Pietreniuk 06 Jun 2019

Holidays? There’s always time! Backpacking, city breaks, all inclusive – what’s the most popular way of travelling

Content Marketing

Holidays? There’s always time! Backpacking, city breaks, all inclusive – what’s the most popular way of travelling

by Rafał Miazga 06 May 2019

What is TikTok and how to use it in business?

Content Marketing

What is TikTok and how to use it in business?

by Katarzyna Kempa 25 Apr 2019

How to set up a Facebook Business Page, and what to do to start building community

Content Marketing

How to set up a Facebook Business Page, and what to do to start building community

by Ewa Pietreniuk 01 Apr 2019

Social Media for Beginners: How to set up Instagram account and where to go with it?

Content Marketing

Social Media for Beginners: How to set up Instagram account and where to go with it?

by Ewa Pietreniuk 28 Feb 2019

How online listening can help your SEO activities

Content Marketing

How online listening can help your SEO activities

by Szymon Słowik 04 Sep 2018

5 ways to get your company blog even better

Content Marketing

5 ways to get your company blog even better

by Rafał Miazga 17 Jul 2018

How to win at real-time marketing? Royal Wedding 2018

Content Marketing

How to win at real-time marketing? Royal Wedding 2018

by Aleksandra Drzymulska 22 May 2018

How global non-governmental organizations use social media

Content Marketing

How global non-governmental organizations use social media

by Jagoda Prętnicka-Markiewicz 22 Feb 2018

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Put insights into action!

Do you like what you read? Give online listening a go and see how you will benefit from efficient reputation management.