In today’s competitive market, data is everywhere, but insights are scarce. Teams are often bogged down, spending more time digging through dashboards and spreadsheets than making strategic decisions. The gap between raw data and actionable intelligence can mean the difference between leading the market and falling behind.
At SentiOne, we believe technology should close that gap, not widen it. Our latest platform update is designed to do exactly that. We’re moving beyond features and introducing intelligent new workflows that transform how your business operates. And this goes further – we aim to be your AI-driven decisions making support, saving your time and letting you focus on what is really important in business.
Let’s explore how you can use these new capabilities to solve real-world business challenges.
The Monday Morning Marketing Summary
Imagine it’s 9 AM on Monday. Your leadership team wants a quick, data-backed summary of last week’s #SummerGlow campaign performance. You need to know the overall sentiment, key conversation topics, and whether any new influencers emerged.
The Old Business Flow:
- Navigate to multiple dashboards.
- Set date ranges and apply filters.
- Export several CSV files of mentions.
- Spend 45 minutes in a spreadsheet trying to pivot tables and identify themes.
- Create a chart for your presentation, hoping the insights are still relevant.
The New SentiOne Flow:
- Open the SentiOne platform – log in to your account at www.sentione.com!
- Go to the new AI Assistant and ask a simple question: “Summarize the performance of our #SummerGlow campaign last week. What were the main topics?
- Instantly receive a concise, natural-language summary with supporting charts. Copy this directly into your report or Slack channel.
- If needed, you are even able to see the examples of key results that caused the increased volume of mentions!
So, what is the main Business Value here?
- Drastic Time Savings: A task that took an hour now takes 45 seconds.
- Increased Agility: Your team can respond to performance data in near real-time, not a week later.
- Empowered Teams: Every team member, regardless of their data analysis skills, can get strategic insights on demand, fostering a culture of data-driven decision-making.
AI Assistant – Public Beta Release
We’re excited to introduce the public beta of AI Assistant – an intelligent, conversational tool designed to help you extract value from your data faster than ever before. Now available to all users directly within the platform, AI Assistant allows you to ask natural-language questions and receive clear, actionable insights in real time.
This is more than just a chatbot. It’s a productivity multiplier for marketing teams, PR specialists, analysts, and customer service managers. Whether you need to:
🔹 Summarize a campaign’s performance
🔹 Detect emerging trends across mentions
🔹 Understand shifts in sentiment
Meet your new platform co-pilot! Our revolutionary AI Assistant is now available in public beta for all users. Simply ask a question, and get real-time, actionable insights.
The first version includes:
- Mention summarization across various timeframes
- Peak detection & dynamic time-based charts
In today’s fast-paced, data-heavy environment, your team doesn’t always have time to dig through dashboards or export spreadsheets. AI Assistant simplifies that process, enabling you to:
- Make faster, data-driven decisions
- Improve team efficiency and autonomy
- Respond to market changes with agility
- Focus on strategy, not manual analysis.
By putting intelligent insights at your fingertips, SentiOne’s AI Assistant empowers every user – regardless of technical background – to harness the full potential of real-time online data.
Insight visualization directly in your workspace. And that’s just the beginning — many more powerful features are coming soon!
Two-Factor Authentication (2FA)
We’ve added OTP email login for enhanced account security.
We’re strengthening platform security with the introduction of Two-Factor Authentication (2FA) via one-time password (OTP) sent to your email. This additional layer of protection helps ensure that only authorized users can access your account – even if your password is compromised.
Why it matters for your business:
In today’s digital landscape, account security is non-negotiable. Data breaches, phishing attacks, and credential theft are growing threats – and businesses that handle sensitive customer data must lead with proactive defense.
By enabling 2FA, you benefit from:
Stronger account protection against unauthorized access
Increased trust from stakeholders and clients
Compliance support for industry security standards
Peace of mind, knowing your insights and strategic data are safe
At SentiOne, we take your security seriously. The introduction of OTP-based 2FA is part of our ongoing commitment to providing a secure, reliable platform where you can confidently manage your brand’s digital presence and customer intelligence.
Listen API – Enterprise Tier Release
The Enterprise Tier of our new Listen API is now in Tech Preview!
Key benefits:
- Bulk mention extraction
- Better performance and scalability
Easier onboarding for new enterprise clients.
We’re excited to announce the Tech Preview of the Enterprise Tier of our new Listen API – designed to meet the demands of organizations that need fast, flexible, and high-volume access to online conversation data.
This enhanced tier is purpose-built for enterprise clients who rely on large-scale data extraction for market analysis, reputation management, competitive intelligence, or integration with internal data ecosystems.
New Listen API: Live Streaming Endpoints
We’re introducing Live Streaming Endpoints to the new Listen API, enabling enterprise clients to access online mentions the moment they appear. This functionality is especially valuable for businesses that rely on instant situational awareness and need to take immediate action.
New endpoints now let you extract mentions as soon as they’re detected.
Perfect for real-time crisis monitoring and instant response workflows.
Subscription Add-Ons Refresh
We’ve redesigned the Subscription Add-Ons view to give you a clear, unified overview of all AI-powered features linked to your plan – including credit usage, assistant capacity, and advanced automation tools.
The subscription add-ons view has been fully redesigned:
- Unified look for all AI credit features
- New API Add-On tab explaining value and upgrade paths
Enhanced Bulk Operations
Do more, faster — at enterprise scale.
We’ve significantly upgraded our Bulk Operations to better support the high-volume workflows of data-driven teams. Whether you’re tagging, exporting, or performing custom actions on large datasets, you now have more flexibility, control, and speed than ever before.
Bulk operations just got a major boost:
- Increased limit: now up to 100K mentions Work with up to 100K mentions in a single operation, making large-scale analysis and management dramatically more efficient. Perfect for enterprise clients managing long-term projects or high-volume monitoring topics.
- Cancel operations mid-run. Mistake in the setup? No problem. You can now interrupt and cancel operations mid-run to avoid unwanted changes, save time, and reduce risks. This gives your team more control and agility during bulk processing.
SentiOne’s newest release goes far beyond adding another feature—it redefines how brands can connect with people in the age of automation. In a world flooded with data and rising customer expectations, real-time insights and smart responses are no longer optional—they’re essential. This launch proves that artificial intelligence, when built with purpose, can be more than just code. It can be a true ally in creating meaningful digital relationships. And this is just the beginning.
If you’re ready to explore the latest features and see how they can transform the way you work—get in touch with us. During the offficial presentation, our team will be happy to answer all your questions, guide you through the new capabilities, and help take your business to the next level. Let’s build the future of customer experience, together!
