SentiOne Introduces a New Product Offering Tailored to Every Stage of Business Growth

Over the past 15 years, the internet, social media, and the way businesses make decisions have changed dramatically. Customer opinions, campaign feedback, and market signals now emerge continuously. For organizations, the challenge is no longer gaining access to data it's interpreting it correctly and turning it into meaningful business decisions.

That's why we're evolving the SentiOne offering.

Our goal is to better align the platform with the different stages of organizational growth—from small businesses and teams just beginning to work with online data to large enterprises where internet monitoring plays a critical role in analytics, strategy, and daily operations. Our new plan structure lets you start with the solution you need today and expand as your organization's requirements grow. Internet monitoring is no longer just a tool for marketing or PR. Today, it helps businesses better understand their customers, analyze brand reputation, monitor competitors, and respond more quickly to market changes. Online data helps answer questions such as:

• What are customers really saying about our brand, product, or service?
• Which customer needs and pain points appear most often?
• Which topics are gaining momentum?
• How is brand perception changing over time?
• Where could reputation risks emerge?

Social listening transforms scattered online conversations into actionable insights that support smarter business decisions.

A Product Offering That Grows With Your Business Not every organization has the same needs. A freelancer building a personal brand requires different capabilities than a growing marketing team, while a multinational enterprise has entirely different expectations. That's why we've created a product portfolio designed for every stage of working with online data—from basic brand monitoring and real-time response to trend analysis and enterprise-grade deployments.

Start with the plan that fits your needs today and upgrade whenever your business is ready.

Social Plan – The Perfect Starting Point

Designed for freelancers, small businesses, and startups looking to begin their social listening journey in a simple and affordable way. The plan includes:

• 1 project
• 1 month of historical data
• Data refresh every 12 hours
• Basic sentiment analysis
• AI Assistant

A great choice if you want to get started quickly without a significant investment. Real-time Plan – When Speed Matters Built for marketers, agencies, and growing teams that need access to conversations as soon as they're published.

The plan includes:

• Real-time monitoring
• 1 month of historical data
• Up to 5 instant alerts
• AI-generated summaries
• Manual data tagging

Ideal for teams that can't afford delays. Research Plan – When You Need to Understand Why

Designed for analysts, market researchers, strategy teams, and consultants. The plan includes:

• 6 months of historical data
• Data refresh every 6 hours
• Export of up to 200,000 mentions
• Advanced filtering
• Comprehensive reporting

Perfect for organizations that want to uncover deeper insights and analyze changes over time. Business Plan – For Growing Organizations

Created for advanced marketing teams, agencies, and medium to large businesses. The plan includes:

• 18 months of historical data
• 100 AI credits
• Export of up to 1 million mentions
• Native Twitter/X coverage
• Dedicated customer support
• Advanced project management

A powerful solution for organizations that need to work with data at scale. Enterprise – Tailored to Your Organization

Designed for large organizations, corporations, and global brands. The Enterprise plan includes, among others:

• Custom usage limits
• Advanced AI capabilities
• Complex monitoring queries
• Unlimited alerts
• End-to-end implementation support
• Tailored platform configuration

This plan is ideal for organizations that want to adapt social listening to their own processes, organizational structure, and operational scale.

Choose the Plan That Fits Your Needs

Explore the full SentiOne offering and select the plan that best matches your organization's goals. For detailed feature comparisons, plan information, and pricing, visit sentione.com.