Mentions

This module allows you to browse and filter mentions collected within a Topic. What you see, is a random sample of mentions from the last 30 days.

1. Start working in Mentions by choosing one of your Topics. Click the panel to see the list of your Topics.
2. Results sorting – allows to filter mentions by publication date, indexation in the SentiOne system or the reach of statements. You can sort mentions increasingly or decreasingly within each of these categories.
3. Filters – allow to search mentions according to defined parameters:
   a) keyword (in this field you can use special signs * and ?. More about special signs in the Topic set-up)
   b) defined domain
   c) defined author
   d) time range of published statements
   e) time range of statement indexation in the system
   f) division of sources from which statements come from
   g) sentiment
   h) author’s gender
   i) type of results
   j) tags
4. Additional options – ticking this option determines if ignored statements are displayed in the list of mentions.
   You can confirm the changes by clicking the 'update' button.
   
   After you do that a list of mentions will appear with the addition of filters section.

Statements

Information given with every mention:

1. Author (username).
2. Link to the source of a statement. It can be Facebook (comment or post), microblog (like Twitter), Instagram, YouTube, Google+, Wykop, blog, forum, portal.
3. Reply – available only for users of both SalesLift and SentiOne. After connecting SentiOne and SalesLift accounts by clicking the button, the user is moved to the SalesLift interface, where they can reply to a given statement straight from the tool.
4. Ignore – option to ignore statements. Ignored statements can be included or excluded in displayed mentions by using the proper filter.
5. Date of statement publication on the Internet.
6. Information regarding number of followers – data placed here depends on the type of source: Facebook (number of shares, likes, comments), Twitter (number of people observing account, likes, retweets), YouTube (number of likes, dislikes, displays), Instagram (number of likes, comments), Wykop (number of likes or shares, comments).
7. Statement’s sentiment.
8. Author’s gender.
9. Attached tags.
   

More advanced descriptions

Sorting

In 'Browse Mentions' section, you are able to sort them using 'created at' and 'reach' parameters. First option will put the most recent mentions on top of the list. Second option will show most popular ones first.

Filtering

You can filter mentions simply by entering a keyword they should contain or domain they should appear on in proper form. You can also filter mentions posted by a certain autor only or mentions published within certain time frame.

The complete list of filters includes:

1. text in statement
2. domain address
3. author's name
4. time of publication
5. source type
6. sentiment
7. author’s gender
8. whether a mention appeared in statement or in article
9. tags

In additional options you can decide if ignored statements should also appear in the results preview.

You may combine multiple filters to narrow your results. After applying filters you should always click 'Update' button to refresh the list of mentions.