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Conversational AI Architect

We’re looking for a Conversational AI Architect to join our growing bot design team, working on our SentiOne Automate platform.

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What You’ll Be Responsible For:

  • Diving deep into our Automate platform and building complex conversational journeys along with our bot designers and clients
  • Managing the architecture of our platform and conversational components over a variety of projects
  • Supporting our bot designers in technical aspects of the platform
  • Writing data processing scripts and manipulating data logic for contextual conversations using conditions, variables and strings
  • Assist in connecting our bots to multiple integrations and APIs
  • Using regular expressions, variables and other data to understand user intent and converting this to usable flows
  • In charge of leading the practice and introducing the overall technical vision for a particular solution
  • Educating our clients on how to use our platform
  • Driving documentation efforts when building bot flows and updating our internal wiki as well as participating in our learning workshops internally and with clients
  • Collaborating with our language researchers, bot developers, commercial managers and product owners
  • Assisting in resolving bugs and errors of our bots and platform

What You Need to Get the Job Done:

  • Have at least 3 years experience in any of the following: RPA, AI, automation, chatbots (virtual/digital assistants) and/or building digital products
  • Familiar with keys, strings and variables to manipulate responses with code e.g. using JSON (converting JSON documents/files etc.)
  • Have a good working knowledge of JavaScript
  • Worked with APIs, integration and databases
  • A technical and problem-solving mindset - you dig deep to unravel issues and find solutions
  • Able to see the ‘big picture’ of a platform or development process and understand the impact of changes
  • Enthusiastic about chatbots, AI, NLU and machine learning
  • Proficiency in English

Nice to have:

  • Qualifications in automated testing, scripting (QA) or software development
  • Experience using conversation design tools for flows and prototyping e.g. Whimsical, Miro, Botmock or Botsociety
  • Knowledge of NLU and/or technologies such as Dialogflow, IBM Watson, Alexa conversations etc.
  • Experience as a developer

Conversational AI Architect

Location Remote
Job type B2B

What Are Our Drawing Cards:


We believe in people and their potential – which is why we give them space to use their knowledge and expertise. You take ownership and responsibility for your work. No micromanagement here.


We develop our products using the latest technologies and state-of-the-art solutions in the field of intent detection and text processing. You have an impact on the products we create.


You can work from one of our offices or another location as long as you have good wi-fi and availability within our core hours. We are distributed-first but we pop into our Gdańsk or Warsaw offices from time to time. We encourage you to do so as well, it’s fun!


Our goal is to create tailored-made development paths for all our SentiTeam members – you will get one too! You can also join our SentiAcademy to learn new skills from talented peers.


We provide everything you need - a laptop or a powerful workstation and all other necessary equipment to make your work experience comfortable.


Your health is important for us so in Poland, we cover private medical care. If you enjoy physical activities, we offer MultiSport cards (once the pandemic is over). Climbing, sailing, snowboarding, gym? You will always find a training partner!


We like spending time together so depending on the pandemic situation, we organise sailing/kayaking offsites, board games and beer nights... And our integration events are surely ones to remember!


We believe that a reasonably balanced schedule is the key to productivity. It doesn’t matter if you are an early bird or you get a lot done in the wee hours of the night. Just make sure you are available within our core hours - 10 am - 4 pm CET.


Everyone needs to recharge their batteries and get some rest. Regardless of the contract, you get paid days off.

Sounds interesting?

Please respond with an up to date CV for further information by clicking on

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We are offering an exciting and challenging position in a open and energetic company. This is an opportunity to be part of a great team, working responsibly and creatively. Varied tasks, flat hierarchies, open communication and a lot of freedom for personal development awaits you!

SentiOne is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, or physical ability.

We will carefully review your application, and if there will be a match, we will contact you as soon as possible. Otherwise, we will get back to you with the feedback as well. Please note that this process might take up to 2 weeks.

If you have any questions, feel free to contact us by LinkedIn, for an informal conversation.