SentiOne Blog

News

Cannes 2017 - film festival or long-drawn catwalk?

by Rafał Miazga

The 70th Cannes Film Festival has been going on for half a week now. We’ve been curious, how the internet found it. What types of online activities is this event surrounded by. Would you like to know the internet analysis of Cannes mentions?

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News

How to manage your brand reputation on Facebook, Twitter and other social media? 10 commandments of social media listening

by Katarzyna Kempa

So, apparently you have already heard of social media listening but you feel like your knowledge of the subject is basically in the ballpark of as your sense of direction would be in the desert. Well, you definitely do not have forty years to come up with your own solutions, if you want to control your brand reputation. Come up to me into the mount and I shall give you tablets of stone. I mean, ten concrete reasons to use the internet monitoring tool.

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News

Hashtags in restless times

by Rafał Miazga

Saint Petersburg, Tanta, Alexandria, Stockholm, Dortmund, Paris - these are only a few places of terrorist incidents that have been brought to public attention over the last few months. People online do what they can in reaction to those attacks - most often, they offer help using a unique hashtag.

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News

Client service on the Internet and social media - current issues and challenges

by Olga Kurszewska

Being present online provides numerous opportunities for entrepreneurs. However, it’s getting more and more challenging. Companies are surely willing to monitor the Internet, but answering to clients’ questions and comments efficiently enough seems to be the real concern.

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News

Translations are now available in SentiOne!

by Rafał Miazga

SentiOne is able to capture mentions in 24 languages. It’s not like you’re supposed to know them all, though, to get anything out of this data.

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News

NEW SentiOne FEATURE ALERT: Make no room for haters! Change your fortune with just one click!

by Katarzyna Kempa

We are proud to present a new SentiOne functionality! With Sentiment Modulator Implementing Lead Engagement you are able to change your cons into pros.

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News

How to ESC SM Crisis via Social Monitoring?

by Monika Czaplicka

You are probably not really fond of unexpected social media crisises, right? Well... being unaware of what is happening online, can be indeed a real risk factor. You do know that anyone can write anything about your company online and there is actually nothing you can do about that. Moreover, one can publish anything anywhere without your consent, which makes content management even more tricky and challenging. Well, challenge accepted. Check out the best practices to handle any SM crisis the way they should be.

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News

SentiOne at BrandFest – Our 6th sense for social

by Eszter Vida

Recently SentiOne has stepped on the stage of one of the most acknowledged Hungarian marketing and media festival for creative entrepreneurs and out-of the box thinkers. Our goal was to represent SentiOne as a complex and innovative tool to gain and channel conscious online communication strategies in terms of brand simplicity and efficiently targeted online content sharing.

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News

Random Sample in SentiOne

by Jagoda Prętnicka

Too many results in SentiOne may in fact be an... ​"obstacle"​. When you want to perform research on your brand mentions, you sometimes have to read and tag thousands of results or export data to Excel to generate random sample of results.

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News

SentiOne is adding Russia, Ukraine and Montenegro to its social listening.

by Jagoda Prętnicka

For a couple of years, SentiOne is consequently covering new European countries and languages. Fast opinion’s analysis, upholding brand’s image, engaging dialogue with clients online – it’s available on even larger area of the Europe’s map. From now on, listening to user’s voice online with SentiOne is available in Russia, Ukraine and Montenegro. Expanding our portfolio with three new markets allows SentiOne and SalesLift to offer their clients instant access to online opinions from 26 European countries.

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