Crisis Prevention

Get email alerts to quickly react to mention anomalies and prevent social media crises

Ensure your brand's flawless online reputation with automated notifications and alerts. Spot and resolve problems before they escalate.

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Crisis Prevention Key Features

  • Avoid social media crises and protect online brand reputation
  • Brand mentions notifications
  • Standard alerts
  • Crisis alerts
  • Anomaly detection
  • Automatic email notification

Keep everything under control by staying up to date with what's happening online

Automated alerts

Know what's happening with your brand online – without manual monitoring. Receive automated emails with a list of new mentions, sentiment analysis, volume change, and a list of top 30 statements from the most important discussions.

Anomaly detection

Identify a potential crisis by looking at unusual spikes in online discussions. Analyze the anomaly's impact over time. Check the real-time volume of anomalies to evaluate the risk of a brand crisis.

Email and push notifications

Set up alerts for new mentions for each of your projects. Decide whether you want to receive notifications daily, or upon a specific number of mentions.

Identify crises

Create crisis projects like ""brand name + crisis"" in order to receive email notifications when your brand or product gets linked with potential crises.

Mention monitoring

Track how newly launched products and campaigns are received online. Check if there were any discussion spikes or bugs reported.

PR crisis detection

Monitor your brand to notice the signs of an unravelling PR crisis.

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Improve your online presence with advanced social listening

  • Avoid social media crises and protect online brand reputation
  • Brand mentions notifications
  • Standard alerts
  • Crisis alerts
  • Anomaly detection
  • Automatic email notification
  • Crisis signal detection
  • Crisis response
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Get Social Media Strategy Guide

Improve your social media presence thanks to this practical guide